Question about Acer Aspire 3680 Laptop

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Cd/dvd drivers not working

I have had my computer for almost a yr. and i have used the cd many times. now my computer is not recognizing it. the driver is there but there is a yellow tag next to it.i have uninstalled it and rebooted but still i get an error saying device driver software not successfully installed.

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  • nanae34 Oct 26, 2008

    i have tried the cd but it wont play it sounds like it is going to then stops.i have uninstalled the driver,rebooted then it comes back saying drivers unsuccessfully installed.

  • duckmcbean Nov 05, 2008

    same problem, have mine for 15 months, whenever im burning a cd ,it fails close to completion, then finally,nero dont reconizes it , iso hunt either, it show @ my computer but it will not read the cd in the drive. and the botton will not open it or right click and eject from my computer.

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Maybe the driver was corrupted. Try to reinstall it from the installation CD, if you have it, or download it from the website of your computer brand.

Posted on Oct 26, 2008

  • Elise Lacoursiere
    Elise Lacoursiere Oct 26, 2008

    What it the brand of your computer?

  • Elise Lacoursiere
    Elise Lacoursiere Oct 26, 2008

    Sorry, I see it is an Acer Aspire 3680.

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I would say it has died but see if you can put it in another laptop to test it most are interchangeable

Posted on Oct 26, 2008

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1 Answer

My cd drive does not recognise cds


Okay. First of all is it a cd drive in your computer as opposed to a DVD drive? If you put a dvd into a cd drive it cannot recognize the dvd. A dvd drive can recognize a cd, but a cd drive cannot recognise a dvd.

Does your computer actually recognize the drive as being present?
If the drive isn't recognized by the computer try:

power off the laptop
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If the drive IS recognized by the laptop but won't play any disk it's probably the drive itself at fault. You can try gently cleaning the inside of the drive - the optic that reads the disk. However, the usual cause is failure of that optic which read the disk information. It cannot be repaired.

The alternative to fitting a new drive is to buy a portable dvd drive. They connect via a usb cable. Have a look on Ebay

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1 Answer

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Jerry G.

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1 Answer

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Check the system hardware properties.
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