Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

1 Answer

The suction is coming out of the wrong spot.

The suction is coming out of the accessory tube, not from the floor part. The rollers also won't go - I suspect because there is no suction coming out.

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1 Answer

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  • 2,572 Answers

Hi Laura,

I'm glad to hear you were able to fix your machine. If you need any further assistance with your DC17, please visit our online support page for this model:

http://www.dyson.com/support/help.asp?article=2&product=DC17-ANIMAL

Alternatively, if you'd prefer to speak to someone in person, please contact our free Helpline on 1-866-693-9766, or email us at askdysonUS@dyson.com.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Posted on Feb 17, 2012

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Posted on Jan 02, 2017

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  • 389 Answers

SOURCE: There is no suction to the floor sweeper. The

Sounds like you have two separate problems here.  If the brush bar does not rotate, probably the belt is broken. This is easily replaced, but you need to be precise about which model you've got so you get the right belt.
Loss of suction is due either to a blockage or, quite often, to a split in the short length of clear plastic hose that leads back from the brush bar enclosure.  Repair is possible but replacement is better.
If you need more help, post here again.

Posted on Apr 21, 2009

  • 43 Answers

SOURCE: no suction in floor attachment *& brush not turning

Lay the machine on the floor with the front side down. Undo the 3 large plastic screws with a coin of some sort, then remove bottom panel. On the back of carrage where the roller bar sits their should be a clear plastic tube check this tube is free of dirt. Check around inside the carrage for hair string etc. Check belt for breaks and swelling in the rubber pull ont roller bar and check the end caps on the roller can spin freely. If not pull off the end caps these will be very tight and wash out all dirt and fluff, dry thourley and lubricate centre pin and end caps inside the roller with baby oil or wd-40. replace roller bar and belt, turn roller bar twice slowly to centralise the belt, replace bottom panel making sure that the clips on front are sitting in their holes. fastern the plastic screws and leave two hours before usage

Posted on Nov 11, 2008

  • 183 Answers

SOURCE: Dyson DC21 All Floors Stowaway

Simply answer Yes it would be but try and make sure the the old head is clean before dumpin it just in case

Posted on Jul 28, 2010

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1 Answer

No suction in floor attachment *& brush not turning


Lay the machine on the floor with the front side down. Undo the 3 large plastic screws with a coin of some sort, then remove bottom panel. On the back of carrage where the roller bar sits their should be a clear plastic tube check this tube is free of dirt. Check around inside the carrage for hair string etc. Check belt for breaks and swelling in the rubber pull ont roller bar and check the end caps on the roller can spin freely. If not pull off the end caps these will be very tight and wash out all dirt and fluff, dry thourley and lubricate centre pin and end caps inside the roller with baby oil or wd-40. replace roller bar and belt, turn roller bar twice slowly to centralise the belt, replace bottom panel making sure that the clips on front are sitting in their holes. fastern the plastic screws and leave two hours before usage

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