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Icemaker won't fill

The icemaker on my 3 year old Kitchenaid KSBP25INSS00 will not fill or make ice. Water to machine checks out. Light glows in on position.
Bruce Padgett

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Its a tricky one to diag, this IDI{in door ice maker}. id be interested to see something in the ice maker head assy itself, under the right side bottom of the ice maker asssy is a 1/4in screw, holding a cover for the wire harness,if you remove the screw and the plastice cover it will allow you to slide the ice maker assy foward, youll need to depress a small plastic tab on the left side wall preventing the ice maker from coming out any more than an inch or so. After that the ice maker will twist out and by inserting a screwdriver into ice maker cover you be able to "pop" off the front white cover to reveal the inner workings. a problem with some of their modules is that the center white gear actually cracks off the module head itself, if thats the case when you open the cover, youll need to replace the ice maker assy

Posted on Oct 26, 2008

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I turned my water off when we left town for a month. After turning my water back on the ice maker has stopped working. Our refrigerator is a Kitchen-aid superba model and is approximately 4 - 5 years...


The issue is likely that the icemaker fill tube is frozen due to poor water pressure. You can use a turkey baster to thaw this tube which fills the icemaker. Make sure you use plenty of hot water because they often freeze back several inches!

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If you add some water there, yourself. It should make some ice for you, untill the water runs out.

Try this
http://www.acmehowto.com/howto/appliance/icemaker/diagicemaker.php

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icemaker quite? hire a new icemaker. industry joke sorry.
First things first, is it cooling ok? if yes then proceed.
im assuming it stopped making ice altogether, and not a matter of making ice but not dispensing.

If your ice bucket is located in the door itself, you have an electric eye icemaker system, which electronically determines if the bucket is full or not. this electric eye system, located on both side walls of freezer, consist of a transmitter board and a receiver board. you could have a problem with these boards, the icemaker itself, a bad water valve, or depending on the model year, a icemaker fill line that can get clogged with ice, but due to a faulty design, a fill tube heater must be installed.

if your bucket is not in the door, but located directly beneath the icemaker, then disregard the electric eye system info and the fill tube heater info as well.

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No guide that I know of .

Open the freezer door and see if the laser light on the right side , flashes twice , then pause , repeatedly . Close the flap on the left side , and the laser should stop flashing . If this is what occures , then the optics ( cut off of the icemaker ) are ok . If you open the freezer and no laser on the right , check the position of the "rake" inside the icemaker . Close the freezer door for about 1 min , and then recheck the position of the rake . If it hasn't moved , then the icemaker is bad .
If the light flashes 2 times then pauses , pour about 2/3 cup of water into the icemaker , and check later , to see if the ice maker has dumped the cubes . If did not dump , replace the icemaker . If did dump , and did not fill with water , then the water valve behind the refrig is bad . Also check the black fill tube above the ice maker fill cup , to see if it is iced up , keeping the water from going into the fill cup . If it is frozen , then replace the water valve , due to seeping ( not closing completely ) , causing the slight drip , to freeze inside the tube .
This is the only guide I know of and it's called an experience guide .

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1 Answer

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The laser , is supposed to blink . This laser , tells the icemaker to stop making ice , when the bin is full . Pour about 2/3 cup of water into the icemaker . If it doesn't dump the cubes into the bin , the icemaker is bad . Or , if there is ice in the bin , which hasn't dumped , the icemaker is bad . If the icemaker dumps the ice ( from water pour ) , then look above the fill cup , and see if the black fill tube is frozen . If so , then replace the water valve and turn the freezer temp down slightly . It will take several days for this fill line inside freezer to thaw . If icemaker dumps , and black tube NOT frozen , replace the water valve . The valve , is where the wall water line connects to on the refrig .

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Feel inside the ice slots are there any old cubes that have evaporated in time? Take the ice maker out and clean it up and place it back inside to see if it will fill with fresh water. Take a hair dryer and melt the old ice inside the slots and see if it will try to fill. I will wait for a response from you.
KSCS25INWH00 Kitchenaid Parts


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KitchenAid Refrigerator Ice Maker Assembly 2198597

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there is only 2 things that would cause this. either the icemaker is bad and not calling for water or the fill valve that allows the water to come into the icemaker is bad. how old is the fridge ? also check the ice maker and make sure it has not accidently been cut off inside. if this is the old type theres a bar that raises and lowers. make sure the bar is down. in the up position this would turn your icemaker off

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I had a Whirlpool Model GD5SHAXNS in which the icemaker quit working about the same time (3 years old). I had water out the dispenser, I found that it was the icemaker itself failed not calling for water to fill it. I replaced it with a icemaker on-line for about $100 and problem fixed. I have been told his is a common problem with the icemaker in this model ref.

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hi there,

you may have a kink in the water line leading to the icemaker. the leak is due to warm water entering the icemaker itself. i would also check the water valve in the icemaker itself and ice actuators or paddles to any breakage.

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2 Answers

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Hi, everak11,
Three possible solutions for you.
1: No water coming in from inlet valve. Check voltage on inlet if you have voltage and no water then replace valve.
2:Icemaker not cycleing. Lift the arm on the icemaker to shut it off and leave it for about an hour. Come back in and turn the icemake back on by lowering the arm. If the icemaker does not begin a new cycle and the arm start rising then the problem is most likely an icemaker. Replace Icemaker
3:Refrigerator not cold enough. If the freezer is not getting cold enough the icemaker will not cycle. Check the temperature in the freezer and make sure it is getting down to 0 degrees. If not then you may have another problem with your refrigerator. I hope this helps you, Let me know if you have any other questions or symptoms. Mike

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