Question about Vacuums
It a fairly straightforward procedure. Remove the accessory hose to expose 4 torx screws from behind that hold the front switch cover in place. After removing the screws, gently pull the front switch cover and carefully pry two plastic tabs apart using a small screwdriver that "snap" cover in place. The switches will be exposed. The electrical connectors each have a tiny lock button at the base of the terminal that you need to push to remove. Otherwise they won't pull off easily. Assembly is reverse with one note: You'll have to hold the plastic cover and push buttons together so they don't fall out as you place the the cover back on. Once you get it on, the plastic tabs will hold until you install the torx screws. Be sure to retest the push buttons to make sure there was no binding in reassembly.
If I may add one more thing- I believe all DC25's carry a 5 year warranty and switch failure is covered. I replace these routinely. If you call Dyson, they will likely refer you to an authorized repair center for replacement at no charge.
Posted on Feb 17, 2012
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Posted on Jan 02, 2017
Hi its Darran at Dyson.
Simply switch the machine off and stand it upright. Press the brush bar on/off switch once and then turn the machine back on.
When you release the machine into the vacuuming position, the brush bar should start to turn again.
If you still having problems, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).
Dyson Customer Service
Posted on Apr 22, 2010
What do you want to reset? Do you mean the motor has stopped working? There is no "reset button". The motor has an automatic cut-out, which will operate if the motor gets too hot and will reset itself when it cools. If the motor will not work when it's cool, then you have an electrical problem which will probably need professional attention.
Posted on Apr 09, 2009
check to see if the belt is broken or loose and have a technician look at the clutch to see if its burnt out.
Posted on Oct 23, 2009
Testimonial: "it was somethimg simple, the wheels were'nt releasing. thank you. Bruce"
Same problem here. We noticed a loss of suction for about 5 minutes and the suction stopped. Beater bar still rotates but ZERO suction.
Posted on Apr 18, 2010
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