Question about Vacuums
I'm sorry to hear you're having difficulties with your DC25. We can't supply directions on how to replace the power switch - attempting to do this yourself would void the guarantee.
If you feel the switch needs to be replaced, please get in touch with us directly so we can help. If a repair is necessary, it should be covered under the terms of our 5 year guarantee - all you need is a copy of your proof of purchase.
You can call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US). It will help if you have the machine to hand when you call.
Dyson Online Customer Support
Posted on Feb 17, 2012
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Hi its Darran at Dyson.
So that we can help resolve, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US). It sounds as though your stabiliser has come out of place and one of our advisors should be able to help you pop this back in.
Dyson Customer Service
Posted on Apr 19, 2010
We had the exact same issue. Turns out my wife had inadvertantly sucked up a magnet that was the same size ans the tube. Hold the tube up to a light source. If you cannot see any light, there is something stuck in it. To dislodge the item, stretch out a wire hanger and run it through the tube. It should lislodge the item. Dyson's are great but are very tempermental!
Posted on Jan 25, 2011
SOURCE: I'm trying to remove the
Replace the two bottom screws but don't tighten up just a few turns in will do, then using the screwdriver push firmly each screw and this will release the lower part of the cover hope this helps.
Posted on Feb 24, 2011
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