Question about Vacuums

1 Answer

Why does my Dyson animal squeal on carpet - Vacuums

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

Hi, there are a number of different Dyson vacuums and they vary widely in construction. Unfortunately most models have an "animal" version so that's not helpful in identifying your particular cleaner. If you know the actual model number, I'm sure I might have some ideas of what will cause squeeling.

Off the top of my head, DC25's often have issues with "whistling HEPAs" but not usually carpet related, DC17's may exhibited brush roller noises if the belt is damaged. DC07's, 14's, 33's all have a clutch drive which sometimes fail causing "racheting" or other strange noises.

Posted on Feb 17, 2012

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
  • 7 Answers

SOURCE: I have a Dyson Animal. Roller bar won't turn/belt intact

Actually, I'm the poster who said I have the same problem, but it turns out I have the DC07 animal, not the DC14, but perhaps the solution is the same for the DC14 and it doesn't cost anything! I called DYSON and they told me the clutch needed to be reset, so she had me recline the vacuum from its upright position, lay it on it's side, turn the carpet/bare floor dial slowly back and forth between the two settings about 6 times and it apparently reset the clutch and now the cleaner bar spins normally and there's no more loud grinding-type noises. She said if that didn't work, the next step would be to remove the bottom protective panel (secured with the three large plastic screws) and lift the entire cleaner bar (do not remove the belt) out about an inch or so and then reinsert it and reattach the bottom plate. I hope this helps your problem. Good luck.

Posted on Apr 18, 2009

  • 10865 Answers

SOURCE: Is there an adjustment on Dyson for high-low pile.

yes there is an adjustment called a power cam. I am enclosing a link to show you exactly where it is

http://www.dyson.com/homepage.asp

Posted on Jun 25, 2009

  • 33 Answers

SOURCE: My DC07 dyson animal has no suction when i put it

If you've tried everything else and still just don't have suction, try this:

http://www.ehow.com/how_5870417_modify-dyson-prefilter-suction.html

Posted on Jan 26, 2010

VacuumRepair
  • 438 Answers

SOURCE: dyson dc07 animal\ no suction

Hello,

There could be a few things that would cause your Dyson to have no suction. I will give you detailed step by step instructions along with pictures on how you can diagnose this.

Possible Problem #1. The first problem is extremely common. In fact, we probably see between 2-3 of these problems every week. It mostly happens after people take the bottom plate off the vacuum in order to clean the roller brush. What happens is when they reinstall the bottom plate, they put it on on incorrectly. It's actually very easy to do. When the bottom plate (soleplate) is installed wrong, there will be a gap between the bottom plate, and the agitator housing, or the purple tray the roller brush sits in. This will cause the soleplate to be a few inches higher off the ground then it should be, preventing the brushes from even hitting the carpet. This makes it seem to the user that vacuum has lost suction power because without the brushes hitting the carpet, the machine will not pick up very well on floors, but when they use the attachment hose there's plenty of suction power.

Here's a picture of the WRONG way to install the bottom plate. Notice the gap in between the two housings:


9739790.jpg
Here's another picture, that is the RIGHT way to install the soleplate:


8b953d0.jpg
I would say probably 6 times out of 10 this is the problem with the customers machine. If you checked the soleplate and it is installed correctly, move on to the second possible problem.

Possible Problem # 2. Turn the vacuum cleaner upside down so the brush roller is facing upwards. I found the easiest way to work on it is to put it on a counter top or work bench. On the left hand side behind the roller brush you should see a flexible transparent hose that goes from the motor to the agitator housing. This hose actually has a lot of strain on it when the vacuum cleaner is in the reclined position. When the first few series of Dyson DC07 models came out, they didn't make this hose long enough, so when the vacuum was in the reclined position, it would put too much stress on the hose, and cause the hose to actually crack, usually right where the end of the hose that goes into the agitator housing. Examine your hose and see if you have any visible cracks in this hose. If you need to you may just remove the entire hose assembly by pulling on it. It will easily come right out of the machine so you can inspect it better. Here's a picture of where the hose usually cracks:


54cb5e5.jpg
This would also explain why the vacuum works fine when using the attachments, but not on the floors. The attachment hose uses a different suction channel, and when the machine is in the upright position, no suction goes through this hose. If you do find a crack in this hose, the this hose needs to be replaced. Here's a direct link to that hose on our GoVacuum website.
Dyson DC-07 & DC-14 Upright Replacement Internal Hose Part # 904219

Possible Problem #3. I would suspect that this may not be the problem, but if neither of the solutions above worked, then try this one. Dyson's in general are prone to clogging. There are a few clog ports throughout the vacuum cleaner that were added there due to Dyson prototypes becoming clogged at these points. Here are pictures of how and where to check for these clogs. Simply remove the suction port covers at both of these locations:


8b33cd4.jpg

be63721.jpg

Possible Problem #4. If none of the above solutions worked for you, try this last one. The Dyson DC07 models use a clutch mechanism that stops the roller brush from spinning when changed from carpet mode to bare floor mode. This clutch mechanism is a notorious problem with all Dyson models, in fact they were such a problem that Dyson had to redesign the DC07 model to a non-clutch system. Even if yours is one of the newer ones that don't use a clutch, yours still has a belt inside. You can tell if your model uses a clutch or not by the shape of the roller brush. If your brush is a perfect cylinder shape, yours does NOT have a clutch. To check and see if the clutch or the belt have gone bad, first release the handle on the vacuum as if you were vacuuming carpets. Make sure the machine is set to carpet mode. Now while the handle has been released, turn the machine upside down and see if the brushes are spinning. If the brushes are spinning then turn the vacuum right side up and put the brushes on the floor. Can you still hear the brushes spinning when they are hitting the carpet? If yes, then this is not the problem. If the brushes however are NOT spinning, this indicates either your brush roll, clutch, or belt have gone bad.

If these solutions still didn't fix your problem, I'd be happy to try and help you further. Just use the Clarification Request, or comment section here on the Fixya repair page.

If this repair was helpful to you, please be sure to rate this repair as helpful by clicking the thumbs up icons in the top right hand corner of the repair. Thanks so much!

Chris J.
GoVacuum

Posted on Apr 04, 2010

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: The carpet brush on my

    Hi there, it's Jack at Dyson.

    DC25 doesn't include a dedicated reset switch - instead, the reset mechanism is built into the main on/off and brush control switches.

    Once you've checked the cleaner head for obstructions and removed any threads or hair from around the brush bar and endcap, you should be able to resolve your issue by following the simple steps shown in our support video guide: https://www.youtube.com/watch?v=q--faamcC7g

    If you're still having difficulties, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.

    Posted on Jun 09, 2011

    Add Your Answer

    Uploading: 0%

    my-video-file.mp4

    Complete. Click "Add" to insert your video. Add

    ×

    Loading...
    Loading...

    Related Questions:

    1 Answer

    We love our Dyson DC25 Animal but we just got new carpet and it's like pushing furniture around the room. I know it doesn't have a height adjustment but is there any other option?


    Hi there, it's Jack at Dyson.

    I'm sorry to hear you're having difficulty using your DC25 Animal on this particular type of carpeting. This sounds unusual especially as it worked effectively on your older carpeting. As DC25 is engineered to adjust automatically to different floor types and pile heights, there is unlikely to be an issue with the vacuum itself.

    It may be worth checking directly with the carpet manufacturer for their guidance on caring for this specific type of flooring. Manufacturers will sometimes recommend vacuuming certain types of long-pile or delicate carpeting with the motorised brush bar turned off.

    If you'd like any further guidance from our experts, you can reach us by calling the Dyson Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    May 11, 2014 | Dyson DC25 Animal Bagless Upright Vacuum

    1 Answer

    My carpet nap is very thick and it is very hard to vacuum with my Dyson dc17 animal. I need to know if there is a way to adjust the height on the vacuum


    Hi Deb,

    I'm sorry to hear you're having difficulty using DC17 on this particular carpet type. DC17 is engineered to adjust automatically to different floor types, and does not need manual height adjustment.

    Carpet manufacturers sometimes recommend vacuuming deep or delicate carpet piles with the rotating brush bar turned off. We'd recommend checking with the manufacturer of your carpeting as they'll be best placed to offer advice on the correct way of cleaning it. To turn off the brush bar on DC17, just use the silver brush control switch next to the red on/off switch.

    It's also worth checking that the soleplate is fitted correctly. Any dirt or residue on the soleplate can be removed with a damp cloth - make sure it's completely dry before refitting it. You can find out how to remove and replace it here: http://content.dyson.com/support/help.asp?article=962&product=DC17-ANIMAL

    I hope this helps, but if you would like further advice after you've given this a try, please email your details to askdysonUS@dyson.com. One of our experts will be in touch as soon as possible.

    Best wishes,

    Jack
    Dyson Online Customer Support
    www.dyson.com

    Aug 23, 2013 | Dyson DC17 Animal Bagless Upright Cyclonic...

    1 Answer

    Plush carpet setting on vaccuum?


    Hi there, it's Jack at Dyson.

    DC41 Animal's cleaner head is designed to self-adjust to different floor types - so you don't need to bend down to adjust a dial. You can see how this feature works in the video below. In addition to this, next to the red on/off switch you'll see a silver brush control switch, which allows you to turn off the brush bar for hard floors and delicate carpeting.

    Carpet manufacturers sometimes recommend vacuuming certain types of carpeting with the brush bar turned off - we'd suggest checking directly with the manufacturer of your carpets to ensure you're cleaning them correctly.

    If you'd like any further advice on using your DC41 Animal, please email us at askdysonUS@dyson.com and one of our experts will be in touch as soon as possible.

    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com

    Apr 05, 2013 | Dyson Vacuums

    1 Answer

    How do u clean the cylinder of a dc25 animal? Mine is very dirty


    Hi there,

    We'd advise against using your Dyson for picking up carpet powder. We'd be happy to provide advice on cleaning your machine - please call our customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).

    We'll look forward to hearing from you.

    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com

    Apr 01, 2012 | Dyson DC25 Animal Bagless Upright Vacuum

    1 Answer

    Bought a brand new dyson animal and it is impossible to push thru our new carpeting. I set to the highest pile but still can't push it. Seems fine on lesser pile carpeting.


    Hi there,

    I'm sorry to hear you're having difficulties using your DC14 Animal on this particular carpet. It might help to check you have your brush control adjusted to the correct setting - you can find out how to do this in the user guide supplied with your cleaner. In case you don't have this to hand, you can download a copy here:

    http://media.dyson.com/downloads/us/floorcare/manuals/dc14_opmanual_usa2007.pdf

    You may also want to contact your carpet manufacturer to check it's suitable for cleaning with a vacuum cleaner equipped with a revolving brush. Manufacturers sometimes recommend cleaning certain types of carpeting using suction only.

    If you have any further queries about using or maintaining your Dyson vacuum cleaner, please get in touch with us directly. One of our experts will be happy to provide the information and assistance you need. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

    Kind regards,

    Jack
    Dyson Online Customer Support

    Sep 21, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

    1 Answer

    Just purchased a new Dyson animal vacuum and cannot push it thru the carpeting. I have it set to the highest pile carpeting but it is impossible to push. Seems to work fine on less thick carpeting.


    Hi there,

    I'm sorry to hear you're having difficulties using your Dyson cleaner on this particular carpet. You may want to contact your carpet manufacturer to check it's suitable for cleaning with a vacuum cleaner equipped with a revolving brush. Manufacturers sometimes recommend cleaning certain types of carpeting using suction only.

    If you have any further queries about using or maintaining your Dyson vacuum cleaner, please get in touch with us directly. One of our experts will be happy to provide the information and assistance you need. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

    Kind regards,

    Jack
    Dyson Online Customer Support

    Sep 21, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

    2 Answers

    Where can I access a user, parts and accessories guide? Am looking to see if we have a "groomer" attachment to clean carpets - Chris


    To access the DC14 Animal information on Dyson's site, select Uprights, then DC14 Telescope Reach. You can then choose the DC14 Animal from the various DC14 models.

    Download the pdf manual here: http://media.dyson.com/downloads/us/floorcare/manuals/dc14_opmanual_usa2007.pdf

    The manual lists some accessories, but the current list of compatible accessories is here:
    http://www.dyson.com/store/accessorieslist.asp?product=DC14-ANIMAL_US

    The carpet grooming tool (designed for use with Zorb maintenance powder) can be purchased on its own, or in a couple of kits.

    Jul 17, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

    1 Answer

    I have an animal dyson. The front nose dives into the carpet when moving the dyson in the forward motion, fine when pulling back. A huge amount of effort is required to move it forward. Took it to a...


    Check bottom plate is corectly fitted.theres no height adjustment on them but they do suck down on longer carpets.u could try switching off beater bar on the side at front that may ease the effort

    Apr 10, 2017 | Dyson DC07 Animal Bagless Upright Cyclonic...

    1 Answer

    My Dyson makes a squealing noise periodically while vacuuming low pile carpet


    Hello, this is Ava with Think Crucial.

    To fix any noise issues that your Dyson vacuum gives, a proper maintenance will do the trick. Most of the time, cleaning the filters, checking for blockages and clearing the passageways will eliminate the noise.

    You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

    https://www.thinkcrucial.com/search?type=product&q=dyson

    I hope this was helpful.

    Ava B.
    Think Crucial Customer Care
    http://www.thinkcrucial.com/

    Feb 06, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

    Not finding what you are looking for?
    Vacuums Logo

    Related Topics:

    965 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Vacuums Experts

    AskDyson
    AskDyson

    Level 3 Expert

    2572 Answers

    Les Dickinson
    Les Dickinson

    Level 3 Expert

    18402 Answers

    D. Floyd Kolb
    D. Floyd Kolb

    Level 3 Expert

    43501 Answers

    Are you a Vacuum Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...