You can contact Rival at www.rivalproducts.com. I called the number and their customer service is fantastic. I too, misplaced my paddle and extension. The downside is that ice cream makers are considered seasonal and as such, so are the stocked parts. They had the extension but not the paddle.
What I also found out was that the paddle is between $5-7 and you will pay $8.70 s/h on top of the part cost (you can almost buy a new replacement unit). The cust svc rep was very kind and sold me a new replacement unit for $23.47. Hope this helps...
Best Regards,
Michael Horn
[email protected]
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I'm an oversea customer, the company email cannot be reached, anything I can do instead?
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