Question about Xerox WorkCentre M20i All-In-One Laser Printer

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Xerox M20I SCANNER

CANNOT get scanner to run. In the control panel no scanner icon is present. Paperport indicates TWAIN M20 is present, but says not connected. cable is connected from machine to PC. Tried to install via the website, but can't find where the zip file is either. purchased machine from amazon, so xerox will not assist.

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You can only do scanning on an M20i with a USB or parallel cable. That machine does not support scanning via an ethernet cable.

Posted on Oct 27, 2008

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I have Xerox M 20i .When ever I feed papers from ADf. Print is not coming normal.Some time it shrink the text,I checked the roller are fine.


The Xerox is a business machine and has a setting to reduce the size of scans by percentage.

Read the instruction manual to turn it off or play with the buttons.

WorkCentre M20/M20i Documentation - Xerox Support and Drivers

www.support.xerox.com/support/workcentre-m20-m20i/documentation/enus.html
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Product documentation for WorkCentre M20/M20i. ... WorkCentre M20/M20i Firmware Installation Instructions. Setup and Installation Guides. Description.

[PDF]WorkCentre M20i System Administration Guide - Xerox Support and ...

www.support.xerox.com/support/workcentre-m20i/file-redirect/enus.html?...en... Xerox WorkCentre M20i System Administration Guide. Page i. Table of Contents. 1 Welcome ................................................................................. 1-1. Introduction .
Xerox 20i Google Search

Nov 19, 2016 | Xerox Office Equipment & Supplies

1 Answer

I could not find the icon for the One Touch Visioneer scanning software for my Xerox Documate 510 so I uninstalled the software and re-installed and now I can't find anything. I am completely unable to...


  • Welcome [ What's in the Box ~ The Xerox DocuMate 510 Scanner ~ What You Need ~ Documentation ]
  • Installation [ Before You Begin ~ Step 1: Assemble the Scanner ~ Step 2: Install the Software ~ Step 3: Connect the Power Supply ~ Step 4: Connect the USB Cable and Turn on the Power ~ Additional Applications Available with Your Scanner ~ View the User Guides ~ Register Your Scanner and Check for Updates ]
  • Scanning [ Loading Documents to Scan ~ Load a Stack of Documents ~ Load a Single Page ~ Scan from the One Touch Button Panel ~ Check the Scan Settings Before Scanning ~ Using the One Touch Panel ~ About the One Touch Button Panel's Names and Icons ~ The Default One Touch Settings for Your Scanner ~ Configuring the One Touch Buttons ~ About the One Touch Properties Window ~ Selecting New Settings for a Button ~ Setting Destination Application Properties ~ Selecting Document and Page Format Options ~ Scanning with Optical Character Recognition (OCR) ~ Renaming a One Touch Button ~ Selecting Options for a Button ~ Creating a New Scan Configuration ~ Editing or Deleting Scan Configurations ~ Configure Before Scan ~ Scan and Burn to a CD ~ Scanning with Event Forwarding ~ Creating an HTML Web Page from Your Scanned Documents ~ Transferring Scanned Documents to Storage ~ Checking the Hardware and Setting the Lamp Power Saving ]
  • Scanning with the TWAIN Interface from PaperPort [ Accessing the TWAIN Interface from PaperPort ~ The Two TWAIN Interface Options ~ Scanning from the TWAIN Basic Interface ~ Scanning from the TWAIN Advanced Interface ~ Adjusting the Image with the Advanced Interface ~ Adjusting the Resolution ~ Adjusting the Brightness and Contrast ~ Adjusting Gamma, Saturation, and Color Hue ~ Adjusting Input Size ~ Creating a New Advanced Interface Profile ~ Display the Device Configuration ~ Setting Up PaperPort to Work with Your Scanner ]
  • Scanning with the WIA Interface [ Fine Tuning Your Scans ]
  • Maintenance [ Clearing Paper Jams ~ Care and Maintenance ~ Cleaning the Scanner Glass ~ Cleaning the Automatic Document Feeder ~ Replacing the ADF Pad Assembly ~ Replacing the Roller Assembly ~ Troubleshooting ~ Error Light Troubleshooting Codes ~ Uninstalling Your Scanner ~ Uninstalling the Scanner and One Touch Software ~ Uninstalling the PaperPort Software ~ To Install Another Driver ~ Xerox DocuMate 510 Scanner Specifications ~ Xerox DocuMate 510 Parts List ]
PLEASE SEE THE COMMENTS ON INSTRUCTIONS TO REINSTALL

Jan 25, 2011 | Xerox DocuMate 510 Document Scanner

1 Answer

Have a Xerox M20i Copier/Scanner/Fax. Display indicates "Scanner Locked" Cannot make copies nor fax out. Please help


If you look under the scan assembly you will see a yellow or green tab which locks the scan head. Try locking and unlocking it a few times then on the final unlock reboot your printer.

Jan 18, 2011 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

How do I remove and clean the scanner on a Xerox M20i?


That quiet a job, you have to take the back panel, remove 2 screws from the front, 3 screws from the rear that hold the scanner to the printer, unplug all cables, and pull the scanner toward the rear, disengage the scanner from the printer. remove screws from the bottom of the scannerto remove the operating panel, remove all the screws around the scanner from the bottom and pull out the cover, not an easy job for a lay person! Good luck.

Dec 02, 2010 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Will not scan from glass but feeder will?


Using your scanner program such as PaperPort, you really have to pay attention on where the document/photo is located for scanning.


Steps
1. Click on Start, Programs, Paperport
2. Right above the Word "SCAN", you will have several options on;
a. Document or Photo
b. Flatbed or Feeder
3. Once step 2b has been selected, the M20i will scan your document per your instructions.

Note:#1
If you place your document on Flatbed but your selection on your screen says "Feeder" where do you think the scanner will look for your document? The answer is --> Feeder!!!

Note #2
Make sure that you click Accept,& DONE, other wise M20i will just sit and wait for your next command.

I hope this resolves the confusion between GLASS and FEEDER scanning.

Jun 29, 2009 | Xerox WorkCentre M20i All-In-One Laser...

2 Answers

Issue installing xerox documate 510 scanner using windows vista


Have a Documate 510 Scanner and keep getting the following error message: "out of memory, not enough memory for scanning device". How can i fix this?

Apr 07, 2009 | ScanSoft PaperPort Deluxe 9...

1 Answer

Cannot communicate with twain devise


I suggest using ISIS drivers instead of TWAIN. I have always had trouble with the twain drivers failing especially in paperport ive found the ISIS drivers to be much more stable.
If you do require TWAIN though best way to fix is un-install the software that the TWAIN driver came with and re-install it. Unfortunately thats the easiest solution.
If you want to try the isis drivers they should be on the cd that you used for the twain drivers just select isis instead.
Let me know if you need further assistance.

Mar 22, 2009 | Brother MFC620CN Home/Office Color Inkjet...

1 Answer

I get an error message 2019 and unable to connect to twain device


Make sure that your scanner cable is not tightened too much. I had this challenge and found that by simply loosening the cable connection, this error message dissappeared.

Sep 16, 2007 | Xerox DOCUMATE 510 Flatbed Scanner

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