Question about Kenwood DVF-8100 DVD Player

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Door won't open and dvd froze during play

Picture froze during DVD play for a few seconds then screen turned pink. Shut off DVD and powered back up. Unit display window shows constant Hello and drawer will not open to extract DVD. Can only turn unit off by unplugging. Power buttom does not turn it off. How do I get the DVD out? Malfuction occured on first DVD played in unit after purchase.

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SOURCE: power won't stay on, can't get dvd out

One of the motors in the mechanism died making a near short circuit. When the DVD tries to energize the motor, a lot of current passes through the circuits making the PSU protection to shut down the power supply to avoid damage or fire.
To get the movie out, you'll have to disassemble the DVD player and remove the disk. After that the DVD will be unusable because of the failing motor. The replacement often is more expensive than buying a new Chinese DVD player.

Posted on Apr 30, 2008

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