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Canon NP6025 copier keeps saying Error E010

My Canon NP6025 copier keeps saying "Error E010 Turn off and turn back on again", nothing happens except to show me the same message. Solutions?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 31 Answers

SOURCE: Canon 6025

Your problem is most likely caused by dirty optics. Place a sheet of paper on the glass & make 1 copy with the lid up. Look under the glass at the mirrors on the scanner & see if there is any dust on them. If so,turn the copier off & unplug it from the wall, remove the glass & wipe off the mirrors with a DRY cotton rag. There are 3 mirrors on the scanner assy. There is also three mirrors under the lens cover that should also be cleaned. After cleaning the optics, make a test copy.If your copies are still to dark, press the additional functions key & select exposure adjustment. You can lighten/darken all copies by changing this setting. If you have any problems or questions my email is bspier@carlsonsupplies.com Good Luck!!

Posted on May 29, 2007

SOURCE: Canon NP 6030 Error code E010

M/C GEARS JAMMED . MAY BE DP UNIT JAMMED OR MOTER (MAIN) JAMMED OR FULL OF DUST ETC.

Posted on Oct 06, 2007

SOURCE: Canon imageCLASS D761 Grayscale Copier

hi im jules_09.try checking the power supply board,trace the voltage output from the power board to the logic or main board.if the logic board is deffective there is an error that will indicate it

Posted on Dec 11, 2007

MediaMan85
  • 163 Answers

SOURCE: Canon copy machine NP6025. Error E800.

According to what I have E800 is eith a problem with the Mains switch or DC controller. I doubt it's the switch but there are many things that would cause a DC controller error. You might try Hytec Board Repair for help on the DC controller. http://www.hytecrepair.com/

Posted on Dec 12, 2007

Cogz
  • 1326 Answers

SOURCE: iam getting error code E010,E014

A E010 & E014 have to do with the main motor drive. You may have a drum blade that has flipped or it could be that the center screw that locks the drum to the drum shaft is loose ( just tighting screw- you can also get blank copies as well. The E014 deals with the fixing unit, you have to make sure it is spinnig freely. It could be that the lower pick off claws have dug in to the lower fixing roller, or the ball bears are siezed or the web is rapped around the upper fixing roller or a bushing is broken or it may be to much pressure is on the UFR from the web... Just a few ideas.. Good Luck

Posted on Nov 07, 2008

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Once the np 6050 is turned on it displays error code E010 switch off and on again


E010 code is main motor lock. Open front cover, Release Transport/Fixing Unit tray. Pull the tray out untill it stops. Try rotating the larger knob to see if Fixing unit will turn...if not, raise the exit/stripper assembly to check for jammed paper. If no paper present and the Unit turns freely, reinsert Transport/Fixing tray into copier. Latch into place. Close front cover. Power on machine.
It is possible that the main motor has failed, but not likely.

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E010 error code is a main motor lock .
Check for jammed paper in the Fixing unit.
Pull transport/Fixing Unit tray out and rotate large knob on left side to check Fixing unit for obstruction/turnability. Other than this, it could be main motor failure.....

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If the power shuts down after error code has been cleared, the cause of the error has not been corrected. Correct cause of error code and clear error in service mode.

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