Question about Gateway FPD1975 19" LCD Monitor

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Lock out of my computer through eztune-

I cannot get into my computer locked out through EZTUNE

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  • AJHeimann Jan 12, 2009

    I too have the "grey haze" on my monitor because EzTune is wanting my PIN. I do not have a PIN and I do not know how to get this grey haze off my monitor. I bought this monitor and now it is soo annoying to use....I will nevey by a Gateway again. Help me determine how to reset the PIN or fix the problem.

  • Anonymous Mar 03, 2009

    Thanks for the fix! I had called Gateway and they told me I would have to pay $60 for them to help me so I didn't go any farther. I guess I'll have to decide whether the work around suffices or whether I'm willing to pay the $60.

  • Anonymous Apr 02, 2009

    They will only do the above IF it is still under warranty. Otherwise it is 129.00 for 90 minutes of tech support. Gateway is practicing extortion...plain and simple.

  • Fran Bednar
    Fran Bednar May 11, 2010

    Just a note since I don't have an answer yet : I emailed ez tunes site and they told me to call gateway !!?? I haven't yet.

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Yo tengo ese mismo problema con un monitor gateway gt3250 la verdad nunca instale ese cd de eztune y paso un año de uso y despues una vez q la prendi me pidio clave el monitor siendo q nunca le puse clave al monitor y lo mande a gateway de monterrey mexico y me cobraron 1700 y de que esta igual el problema cada hora me pide clave el monitor robertocarlos_212@hotmail.com hojale me ayuden

Posted on Apr 19, 2011

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Call Gateway @1-800-gateway. They will tell you to unplug the monitor, plug it back in while holding the power button. A screen will apear giving you a code number. The gateway rep. asks for the code number and then gives you a code number to unlock your screen.

Posted on Mar 03, 2009

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Posted on Jan 02, 2017

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1 Answer

How to restore eztune


Funny you should ask. I was just reading my Gateway monitor manual this afternoon and it says you can download EzTune software from http://oem.portrait.com/dtune/gwy/enu/upgrade.html. Be sure to to download the right software for your monitor. Apparently there are different versions for different monitors

Dec 17, 2012 | Gateway 19" Widescreen Flat Panel TFT LCD...

1 Answer

Monitor message says "Theft Disable


The theft deterrence system can be disabled temporarily by unplugging the monitor's power cord. Then it will start the counter again. (The default is 60 minutes and is set in the EzTune software.) The software locks the monitor to one computer (the one running the EzTune software). To disable the theft deterrent message, enter EzTune and click on the Extras tab. Then select the Theft Deterrence section and enter the PIN. The PIN can be saved online and then you can request it if forgotten: https://pinreg.portrait.com/index.php?OEM=gwy&PRODUCT=dtune&ULANG=enu .

The EzTune software is available here: http://oem.portrait.com/dtune/gwy/enu/upgrade.html .

The user's guide and other documentation is available here: http://support.gateway.com/s/MONITOR/7005574R/7005574Rnv.shtml .

I hope this helps.

Cindy Wells

Mar 15, 2011 | Gateway FPD1975W 19" LCD Monitor

1 Answer

My monitor doesn't let me type in the password. If i click to change the password it asks me for a disk on which the password is supposedly stored. I don't have this disk, I don't racall the monitor came...


This monitor includes EzTuneā„¢ which is part of GatewayShield's hardware protection solution.
This theft deterrent software lets you use a unique PIN code to secure your monitor
to your PC. If your monitor is removed from your PC, your monitor will not
function. To get started, install the EzTune software from the CD, go to the
Plug-ins section and enter your personal identification number. If you decide
to move your monitor to another PC, make sure that you install EzTune on the
second PC and enter your PIN or disable EzTune within GatewayShield on your
original PC before you disconnect your monitor from your PC

Dec 14, 2010 | Gateway FPD2275W LCD Monitor

1 Answer

Power went off and now my gateway monitor displays GatewayWhield theft Deterrence. I never set up a password how do I fix this problem. Connect the monitor to the pc you would think fixes it but no. Help


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Disable GatewayShield Theft Deterrence

  1. Launch EzTune.
    View Picture
  2. In the EzTune window, click the Plug-ins tab, and then click Theft Deterrence.
    View Picture
  3. To deactivate theft deterrence, click Disable Theft.
    View Picture
  4. Type the PIN for the monitor in the appropriate field, and then click Accept.
    View Picture
  5. A screen confirms that theft deterrence is now disabled.
    View Picture

Dec 03, 2010 | Gateway FPD1785 Monitor

1 Answer

I have a Gateway FPD2185W monitor with a NVIDIA Gforce 9800 GT. Software was delivered with this monitor to suppor the Pivit features. I have had a few problems with IE since that time, but nothing I could...


The Pivot software is part of the EzTune application. When you installed EzTune, it automatically configured itself with your currently installed drivers. When you update your video drivers, Pivot must reconfigure itself. This is normal operation.

EzTune version 1.4 and later is compatible with Windows Vista.
The latest version of EzTune can be downloaded from the following Web site.
http://oem.portrait.com/dtune/gwy/enu/upgrade.html

Hope that helps...

Apr 11, 2010 | Gateway FPD2275W LCD Monitor

2 Answers

Gateway EzeTune


Exact same thing happened to me and gateway technical support are clueless. Try this fix:

Unplug the power at the back
wait 1 minute
hold down the power button and at the same time plug back in the power cord at the back
keep the power button pressed for 15 seconds.

Jan 12, 2010 | Gateway 19" Widescreen Flat Panel TFT LCD...

1 Answer

Gateway FPD2185W-UK with Vista Home Premium. Problem is finding latest EzTune does not recognise the monitor and the version that came with the monitor (V1.0) will not work with Vista? Any help greatly...


The problem with EZtune is usually with it not being compatible with the video card of the computer.
You can go to
http://www.portrait.com/dtune/gwy/enu/compatibility.html
and see if it is there
You can also get the latest downloads at this site.
Fran

Mar 28, 2009 | Gateway 1532121 Monitor

2 Answers

Theft Deterrance system


If you ever have this problem but cannot get to the 'extras' button, leave the computer on that (hopefully) already has the eztune software installed, pull the power on the monitor (the cord, not just press the power button) and then plug it back it...it should unlock automatically. It ticks me off that I just got off the phone with gateway tech support and they wouldnt tell me that because my monitor is 'out of warranty'...purchased 4/8/08 and problem today 7/15/09...bums. Anyway, they offered to fix for a fee. I got it fixed.

Sep 29, 2008 | Gateway FPD1975W 19" LCD Monitor

1 Answer

Gateway 22" Monitor


hi there! well, EZTUNE should be a mac version, so it could play to your macintosh computer also. you can download the mac version at torrent sites, just be patient searching it.

Sep 12, 2007 | Gateway 1532121 Monitor

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