Question about HP Pavilion dv6000z Notebook
I just bought a new computer with Windows Vista Home Premium. I cannot create a backup of recovery files on a DVD-R disc. Everything starts off fine, then at the end this error comes up: The backup did not complete successfully. An error occured. The following information might help you reslove the error. The request could not be performed because of an i/o device error (0x8007045D) Please help me. Much appreciated. I have a HP dv6799 with pioneer dvr-k17b dvd writer,2gig ram,cpu intell t-9300. It originally came with Vista home premium but I upgraded it to Ultimate SP1 and now that I want to get a complete backup of my hard drive, at the end of the first DVD iget the same error (0x8007045D). I have tried the clearing of restore points,shadow copies etc. sofar nothing has worked. I hope somebody finds a soluion, surely Microsoft doesn't give a damn!!!
i had the same problem with my new hp dv6000 notebook. the recovery disc creation crashes, i tried different discs but all failed, tried different ways, but all failed, so rang HP support, said them my problem, and they send me a new set of Recovery DVD in a week absolutely free.
what i came to know from hp was, sometimes the software gets corrupted. so thers no use of trying it in different ways.
so i would suggest u to geton to the website www.hp.com, ring hp support, tell them whts going wrong, and they gonna send u a fresh copy of ur system recovery programme.
hope it helped.
Posted on Oct 25, 2008
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Posted on Jan 02, 2017
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