Question about Office Equipment & Supplies
We have a Fellowes DM12Ct shredder. When I move the control switch to the "automatic" position the red light comes on. I've made sure the basket is in the right position and oiled the blades. I've hit reverse in case there was a jam. It will shred if I hold the Turbo Jam Release button. What do I need to do to make the Automatic start work?
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Posted on Jan 02, 2017
there are two switches under the cutter area. 1 for sensing when your basket is full, (sometimes these bin-full flaps get stuck in the up position, energizing the switch) and the other is a switch that detects if your basket is installed. fellowes has modified these shredders so many times, that there are alot of different configurations. look for something that resembles a flap under the head and make sure its in the down position. as for the basket sensor, some baskets had 2 projections on the left and right top of basket. one may be broke. if so, you can "cheat" the switch with a screwdriver to see if thats the problem.
Posted on Apr 15, 2009
plastic gears are broken. don't think fellows make replacement parts for small personal shredders. get a new one. don't buy a Royal or Aurora brand, they are the worst.
Posted on Oct 30, 2009
Testimonial: "It was helpful, and confirmed what I expect, though my boss is not going to be to happy to hear that we have to replace the shredder."
First, try switching to reverse, alot of times, stuck paper will come back out in reverse. Then unplug the unit, turn the head upside down and with a small flathead screwdriver, knife, or tweezers, dig out pieces of paper. It takes alot of effort but by digging small pieces out, a little at a time, you can get most of the paper free.
Posted on Nov 16, 2009
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