Question about Logitech QuickCam Communicate STX Personal Web Camera

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QUICK CAM E1000

WE HAVE A LOGITECH QUICK CAM E1000. tHE WEB CAM WORKS BUT i CAN'T GET THE MICROPHONE TO WORK. cAN YOU HELP?
THANKS

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  • jim2710 Mar 01, 2009

    There is NO microphone? Why the hell didn't Logitech SAY so on the box, instructions or installation program? This is ridiculous. I'm going to file a "class action" lawsuit against Logitech. This REALLY sucks!

  • Anonymous Mar 08, 2009

    The webcam works. But the microphone doesnt work. What to do?

  • Anonymous Apr 06, 2009

    we cant seem to hear anything with the camera on. maybe it doesn't have a mic?

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The problem is that the camera is just a camera... there is no microphone on it.

Posted on Feb 19, 2009

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The cause of a Web Cam's microphone to stop working can be either a hardware issue or a result from incorrect configurations.
Recommendations:
Determine whether it is a hardware problem by testing the microphone in Sound Recorder.

  1. Click "Start," > "Programs" ("All Programs" for Windows XP) > "Accessories" > "Entertainment" > "Sound Recorder."
  2. Click the Record button and speak into the microphone of the camera. You should see the green line move, indicating the application is picking up sound.
  3. Click the Stop button.
  4. Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.
    1. Click "Edit," then "Audio Properties."
    2. Make sure Logitech is listed as the Preferred device for "Sound recording."
We also recommend using the camera on another USB enabled system.
If you can record sound in Sound Recorder, but not in the QuickCam application, try setting the Logitech Microphone as the Preferred device in Audio Properties.

Additional Information:
Multimedia keyboards that have the ability to control your computer volume may have software that can interfere with your webcamera's sound. If you have a Multimedia keyboard with volume control, the keyboard's software may need to be uninstalled in order for the camera's microphone to work properly in Windows.

Posted on Oct 26, 2008

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