Question about GE Refrigerators
Posted by Anonymous on
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Posted on Jan 02, 2017
It sounds like the drainage for the defrost water is plugged or obstructed somehow. The ice build up is left over water that is freezing due to the fact that it has not been channeled out properly and when the cycle comes back on it freezes.
look for the collection pan underneath the fridge, access the tube ending to there, blow some air through it. Compressed works best if you have access to some. Also I would advise doing this after the unit has been off for a short while, sometimes the plug will be frozen, so give it time to melt just in case. When you blow on the tube there should be no back pressure, this will tell you if the plug has been removed.
Posted on Dec 06, 2007
I finally called GE about the non-working LED's and the temperature fluctuation. It's a known problem as many consumers have posted online. I called 800-386-1215 several times. What I found is I'd get different menu options nearly each time I called. The way I got to a 'helpful' human follows: Call above number; you will/may here a voice that states only 'for recalled appliances press 9' (may also have options for repair or parts) PRESS 0; next menu PRESS 5; you'll hear 'for less than 1 yr old press 1' and 'for more than 1 yr press 2'. In my case I pressed 2, then got a menu with 'for refrigerators PRESS 2'. Spoke to a woman who never denied that GE has a motherboard problem. She offered to provide a free motherboard but no labor. I asked (to be sure) if I would have to pay labor, she said yes or I could have $400 off a new crappy GE fridge. She said I would have to have a repairman come to diagnose the problem, then order the part and then come back to repair. I then said, 'You're telling me that I have to pay for TWO service calls to repair a known GE defect???? How much should I expect to pay for these TWO service calls???' She then asked me to hold, then came back on the line and told me that GE would pay the labor for the repair.
I also asked if GE was willing to do anything about the 25 cent door latch that cracked after 11 months (and is attached to the door gasket a $228.00 part) or the rusting wire freezer baskets and was told no. Hey, worth a try! The fact that they said no ensures that I will continue on my crusade to warn anyone who'll listen not to buy GE! Keep calling, after I got the right menu the wait was short the whole call was less than 15 minutes.
Posted on Sep 17, 2008
i have seen this problem before
its the control board in the back the board is about 150 dollars
and it goes every DING DING 5 years lol
horrible design of the one that comes on the fridge every ge side by side has this problem
its very easy to replace but have to "ground" yourself before you touch the new control board meaning rub you hands on plumbing pipes, not pvc or copper
good luck if you got questoins let me know
Posted on Jun 08, 2009
Check to see if there is any obstruction (object of any kind) in the ice cube mold area. If nothing found, you will have to replace the icemaker, as individual repair parts are not available.
Posted on Aug 04, 2009
refrigerators have 2 coils. the evaporator coil and the condensing coil. one is on the bottom of the fridg and one is on the back or inside behind a false panel. these coils must be kept clean or if the condensing coil cannot reject the heat absorbed by the evaporator, the box temp will stay high and if the evap coil cant absorb heat the box temp stays low running the risk of freezing
Posted on Nov 27, 2009
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