Question about Acer Aspire 5742G

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Cannot open volume for direct access in command prompt

I'm having problems with my laptop with win 7 home 64-bits. A couple of days ago I got the blue screen saying "umountable_boot_volume", and now I can't turn the computer on without the start-up repair tool. Have tried safemode and low-res mode, but nothing helps me get my computer on. Found different solutions online, and am now booting from a repair cd a friend of mine made me. I'm in the command prompt window, and when I run chkdsk it finds no problems, but still can't turn it on. I try the command chkdsk /r and /f, but then I get the message "cannot open volume for direct access." What can be the problem, and how do I fix it?

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  • Acer Master
  • 4,158 Answers

Might be the master boot record
https://www.howtogeek.com/howto/32523/how-to-manually-repair-windows-7-boot-loader-problems/

Posted on Mar 30, 2017

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

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Good luck!

Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Boot problem on Acer Extensa 4220

i m unable to install windows xp on extensa 4220 when i start installation the message is given hard disk not detected

Posted on Jul 29, 2008

ghoff1
  • 167 Answers

SOURCE: Acer 5100 Vista Boot up issue

hi, i have had 2 acer 5100 notebooks for nearly 2 years now bolth had failed, short time after warranty was up took me many hours to get them working again.. did acer not put the recovery on another partition on your hard drive? if you open my computer-drive c-then you may see a recovery drive,named acer or recovery. do you have the option at post for recovery mode(push f10)? look for this. other than that you have to buy the recovery disks. or buy an operating system. my favorite phrase comes to mind-don't let an update bring you down. i hope this helps you,good luck!

Posted on Mar 04, 2009

sp4m771
  • 116 Answers

SOURCE: Acer ZG5 lsass.exe

Use another computer to copy the files from the CD over to a USB flash drive, if you have got one. Then start up you Acer and go into the BIOS settings (press F1,F2 or DEL a few times before the windows logo appears) Then go to boot device priority or something similar, and choose the priority to boot from a USB HDD higher than your Hard drive. Just to be sure, put it as number one. Save the settings and exit, and restart your computer with the USB flash drive with the files inside in your computer.

Posted on Jul 23, 2009

SOURCE: Unable to boot my acer laptop.

Hi Mike,

Thank you for contacting Fixya. This is Anil.

I understand that your computer is infected with Malware and now the computer is not booting to normal mode.
I can uderstand how frustrating this could be and I assure I will try be best to resolve this issue.
From the statement I understand that it may happen due to hardware failure, BIOS mismatch or due to static charge. Let us try the basic troubleshooting. Turn Off the Computer, remove all the devices attached to the computer, the power cable and battrey, now holdon the power button for 15 secs (make sure adpater and battery are uplugged) it will drain out all the static charge. Now, restart the computer and keep on tapping F2 (some computers "DEL or Delete" key), you will enter to BIOS setup utility, press F9 (click "Yes", if you are prompted) and then press F10 (Click "Yes", if you are prompted), it will restart the computer to Normal mode. If still it is not booting to normal mode, then we have to perform a full system recovery & it is a distructive process as you will loose all the datas on the computer. To do so, Turn Off the computer, now as soon as you hit the power button, keep on holding "Alt" key & keep on tapping "F10" key, i.e Alt+f10, it will open the recovery console, select full factory restore and follow onscreen instruction. NOTE: This will erase all the datas on the computer.

I believe the above resolution should resolve the issue, however, if the issue still persists, please contact us. We will be glad to help you.

Thank you

Regards,

Anil.B.R

Posted on Jul 18, 2010

Geekman
  • 32281 Answers

SOURCE: Acer Aspire 5315-2713 Windows XP Boot fails, Safe

If the BIOS does not detect the hard drive, the computer won't boot up because the Windows operating system is on the hard disk.
Try re-seating the hard drive to make sure it makes proper connection, when you boot up again and the hard drive is not detected then most likely the hard drive has failed.
To get the Acer operating again, replace the hard drive, install Windows and the Acer device drivers plus your programs.

Normal 0

You can download the drivers from the Acer WEB site using a different computer and then install them on your notebook. Make sure you select the model of your laptop and the XP or Vista version of the drivers you that require and it matches the Windows version that is installed on your laptop. Use this link to get to the Acer support: -
http://www.acersupport.com/drivers_download.aspx

Posted on Oct 13, 2010

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