Question about Denon DVD-3910 DVD Player

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Player does not recognize or play CDs

My Denon DVD-3910 will play DVDs just fine, but will not play CDs. When a CD is inserted, it ponders it for a minute, then acts exactly as if the CD was not in the unit: the display shows "0:00:00" and hitting "Play" puts up a hand icon (invalid command). Any ideas? I believe the CD pickup is broken but the only part I found that I could buy is "traverse unit with laser and spinner motor" for $113+s/h. Any other ideas?

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  • Mark Pustilnik Aug 17, 2006

    Twincutter,
    are you saying that the part they are offering is the right one to try?

  • Anonymous Feb 23, 2009

    Same problem...

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Thats how some manufacturers sell there replacement parts as they come into the country assembled. it cost let to import but more for us. i once needed a spindle motor for a unit, no replacement except the manufacturer part. Had to buy entire laser assy and thats what they bare selling you too. If you already tryed to manualy clean the lens, look on the side of the laser pick-up. it might be made by sony or a popular manufacturer go by the number printed on the label on the side or bottom of the laser assy unit itself. Good Luck

Posted on Aug 17, 2006

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