Question about Xerox Phaser™ 8560MFP/D All-In-One Laser Printer

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XEROX PHASER 8560 ERROR SCANNER NOT CONNECTED

I keep getting an error saying my scanner is disconnected and the indication shows that the cable next to the power cord is the problem. I shut down remove and reconnect all the cables, but the problem is still there. The problem goes away it seems after a long period of being unplugged( not just turned off) I have gone through the scanner tests in the service tools and everything tests fine. This problem is intermittent and seems to happen sometimes for no reason other times after a power fluctuation. I cant fax or scan but the printer continues to work. No fault errors.

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Xerox Phaser 8560 Not Duplexing

Check to make sure that "Plain Paper" is selected as the paper type for tray 2 in the printer's internal setup. If it's not set as the default then the printer may think you have labels or some other special media loaded that can't be printed in duplex.

1. Go to the printer.

2. Use the up and down arrow keys to hilight "Paper Tray Setup" on the main menu and push "OK".

3. Use the up and down arrow keys to hilight "Tray 2 Paper Type" and push "OK".

4. Hilight "Plain Paper" and push "OK".

5. Press the return button (the one with the little rounded arrow symbol) to return to the main menu.

That should solve it.

GOOD LUCK!!!!!!

Posted on Mar 18, 2009

  • 117 Answers

SOURCE: XEROX Phaser 8560 - Maintenance Kit

They sell a lot of maintenance kits that way.I worked for a major Tampa are copier company for 10 years and they used every part until it just quit.However, you should line up a maintenance kit at the ready.Sometimes a counter will shut down the copier when it gets to the point where they want it to stop.

Posted on Apr 07, 2009

wrinaldo
  • 185 Answers

SOURCE: RESET INSTRUCTONS FOR XEROX 8560 MAINTENANCE KIT

There is no reset. Xerox never designed a supply reset for this machine.

If you installed a new one, either 1) you've got a bad one (get it replaced under warranty) 2)
the chip is not being read (due to drum maintenance camshaft cracked and out of position

Posted on Jul 31, 2009

  • 17 Answers

SOURCE: xerox phaser 8560 close control panel error

Bad control panel. Xerox will replace for free (800 635 8100) call and ***** to get it for free (They had a "LOT" of defective panels)

User installable.

Posted on Aug 21, 2009

pineworks
  • 4041 Answers

SOURCE: Xerox Phaser 8560 - error code 09 037 45 108564

Hi there

That's a ink loader error, due to the 8200 ink stick; to fix it:

- Power down the printer.
- Hold the back button and the info button at the same time, without letting go, power up the printer.
- Keep holding down the buttons until the XEROX logo comes fully to the center of the screen, keep holding for 2 more seconds, then let go. I'll take about a minute or two for the Diagnostic screen to come up, the display will turn blank and black.
- When the Diagnostic screen comes up go to down to the Function or Exercise option, there will be an option that says "clear ISC faults" it'll ask you to press OK to confirm, after you do then you will exit Diagnostics and the printer will reboot.
It should be fine until it happens again. Until all the 8200 ink is gone you will probably be doing this a few more times. Also make sure the 8200 ink is not jammed inside the ink loader, if it is then you have to un-jam it some how.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.

All The Best: Pineworks

Posted on Mar 02, 2010

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1 Answer

Error message on xerox 8560 09,038.46:13269


Go to the Xerox.com website and follow the troubleshooting aid to these types of faults.
Good luck.

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Sadly, Xerox says that this means "Power off the printer and contact support". Phaser 8560 Support Drivers

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Hi,
In the Xerox support website that error indicates that the printer needs to be turned off and call for xerox assistance. Does not specify the problem.

Although, this website refers to this problem.

http://www.fortwayneprinterrepair.com/wordpress/2011/09/25/xerox-phaser-8400-8500-8550-8560-07010-43-error-message/

If the printer has only one year old, the best solution will be to call for xerox assistance because it is under warranty.... I think...

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Xerox phaser 8560 error 09:038:46:25836


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I have an error code on Xerox Phaser 8560... this is 07.010.43:24198...please i need a help....


The Xerox website doesn't say exactly what this means, except it indicates that is not a user serviceable issue. You should turn off the printer and contact service centre. Here's the reference page from Xerox support website.

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09,035.43:46672 this is an error message i get on my xerox phaser 8560... can you tell me what it means?


If after following mariolands advice the problem continues, you will need to replace the ink loader, for the 8560 ,the part number is 133K27771. Here is a video that will show you how. The video also covers the 8400, 8500, and 8550. Though the part numbers are different the procedure is the same. ">

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Most likely you are using generic ink or ink not made for that specific machine. The black ink is the one causing the problem. the printer will then need to be reset.

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Code 39,003.40:53889


What you can try is shut down the Machine and unplug the powercord and unscrew the cable next to the powercord.
It's from the scanner.
after that reconnect both cable's and turn it back on.

and it should be fixed

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Replace the scanner assembly(flat bed)

Mar 12, 2009 | Xerox Phaser 8560MFP Laser Printer

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