Mine is f10 on hp dv 4000 when my screen starts up i push f10 and it flashs the menu like u said then goes straight to a bios password there is 3 of them that i have to put in after i put them in it starts all over. How do i turn off the bios password. i can change them but i cannot remove them if i could i will be abale to open the system restore.
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Its going to safe mode every time...actually Safe Mode is for to change any setting or get backup and some more... better to change the OS.. everything will be perfect after taking data backup... i think it will help u....
First try to boot with last know good setting if this doesn't work boot into safe mode and choose a system restore point and then retry you update again. Always be sure your laptop is plugged in when installing or doing updates, since if the battery dies in the middle of an installation or update your stuck like this.
was there a new hardware that was added to your laptop? bluescreens often are caused by hardware.
while the laptop is booting up when you are asked for options on how to start you computer is there an option for start windows using last known configuration? if there is try that and if it still goes into bluescreen you may want to try and recover your laptop using the hp recovery cd or recovery tool. if it still doesn't work most likely you have a bad memory chip.
your operating system may have been corrupted , try 2 go 2 safe mode if you can and restore your computer at earlier time by system restore. if this doesnt solve your problem you can repair it using your installer.
windows is thnking that you have a problem with the system
start windows in safe mode and troubleshoot and see what the problem is if all else fails you might have to to a system restore
or take it into a tech and see what they think
hope this helps