Paper jams sideways and gets munched up - will not print
It seems one side of the printer has broken inside as the paper no longer feeds through smoothly to print. Instead it goes through lopsided and then gets stuck and scrunched up.We would like to arrange its repair. Can we do this with yourselves?
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The feed wheels on the one side are either worn out or have some scrap paper stuck on them. Take a good look , after removing the paper tray, if it has one , inside the machine. It might be possible to turn the machine around and see into it from behind, if there is an access door on the back.
Hello, this seems like that inside paper path is foreign material. Remove all inks and take printer, flip it upside down and shake it maybe it will fall out. If not, the printer needs to be dismantled, so take it to the service!
I suggest you get a sheet of Card Stock (Heavy
paper) and place it in the feed way. Then press the print
button applying a slight amount of pressure on the Card Stock so it
will feed through the printer. The reason for this, is in some cases I
have been able to clear the paper track of debris that was deposited there
Worth a try, as I have fixed a number of printers this
way, saving costly repairs.
Hope this helps.Bud
The problem sounds like your rollers have lost their grip. Remove the paper tray and tip the printer up. Push the red lever on the left of the printer down and you will see the feed mechanism with two wheels. Remove the rubbers on the wheels and turn them inside out. Replace them on the wheels with the worn side now inside and the 'sticky" side out. You should get at least another couple of years worth of use before you need to replace them.
1. Turn the printer off and open the access cover. 2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.) 3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.) 4. Watch the paper as it feeds through and try to determine where the jam is occurring. 5. Check to see if all the rollers are turning.
If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6. If not, there is probably a feed motor or a gear problem and the printer may require service. 6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. 7. Turn the printer off. 8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers. 9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.
Your printer is politely asking you to please get a torch, and open the lid of unit and thoroughly check inside all over for a tiny jam of paper or something else. I am willing to bet you will find some jam. I would also switch it off, and wait a while before turning on and printing again. Good luck