Question about HP Designjet T1100ps Printer

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HP designjet 130 replaced ink service station but still getting 21:10 error

I get two beeps on power up, ink carriage goes from left to right but then it stays over the service station and I get one beep and the 21:10 error comes up. Opening the covers doesn't move the carriage.

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Posted on Jan 02, 2017

713printech
  • 32 Answers

SOURCE: Replacement carriage belt for HP DesignJet 800

The part number is; C7769-60182 runs at around $70.00.
This component needs to be installed by a service technician. You can seriously damage this plotter if you remove the carriage ribbon connectors and do not install them properly. You will fry the pca board (a $1,100 mistake).

Posted on Nov 19, 2008

  • 8 Answers

SOURCE: Replacement carriage belt for HP DesignJet 800 Printer

It is not recommended that the user replace the carriage belt, on any HP printer. Any damage caused by the user, won't be covered by the warranty and will likely result in a completely useless, but very expensive doorstop. Or paperweight..

I do believe your printer has since been discontinued for support, however only an HP Customer Service Representative would be able to confirm that. I would suggest phoning HP for technical support or to at least confirm whether support is available.

Even if your printer is no longer a) under warranty, which I suspect it's not, or b) out of support completely, they may be able to provide you with a list of Authorized Service Providers (ASPs) within your area.

1-800-474-6836

Best Of Luck.

Posted on Dec 15, 2008

  • 2 Answers

SOURCE: HP 800 designjet plotter Error Message 21:10

need to replace service unit

Posted on Mar 22, 2010

  • 217 Answers

SOURCE: hp designjet z6100 error code 21 : 13

Service Station error. Switch the power OFF from the back of the Printer and disconnect the power cord. Check the Primer Tubes. Reconnect the power cord and power On the Printer. Make sure that the Service Station path is clear. Remove any visible obstacles (e.g. screws, plastic parts, etc...) restricting the movement of the Service Station. If the System Error continues, replace the Service Station. If the System Error continues, replace the PrintMech PCA

Posted on Jul 29, 2010

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1 Answer

Hp designjet 130 carriage moves to the left and will not stop


If the printer has ink cartridges, check to make sure one of them did not come "undone" and is stickup up slightly. If so, just press it back in place.

May 04, 2014 | HP Hewlett Packard C7791C - Designjet 130...

1 Answer

Plese help me t2300 error 21:13


System Error: 21:YZ
Problem Description: Failure moving Service Station
Corrective action: Try the following:
1. Switch the power off from the back of the product and disconnect the power cord. Check
the Primer Tubes. Reconnect the power cord and power on the product.
2. Make sure that the Service Station path is clear. Remove any visible obstacles (screws,
plastic parts, etc.) restricting the movement of the Service Station.
3. If the carriage has stopped over the service station, on the right side of the product, check
that the cutter is not activated. The cutter may be blocking the carriage over the service
station, preventing the service station from performing the movement correctly. The cutter
is on the left side of the carriage.
4. Perform the Service Station diagnostic test to troubleshoot the problem further. See
Service Station Test on page 102.
5. Replace the Service Station. See Service Station on pag

Mar 01, 2014 | HP Designjet T2300 Inkjet Large Format...

2 Answers

Hp 500 ploter adjustment karne pra 22:10 errer cord ata he


System error 21:10 is generated when the printer has detected a fault in the Service Station. Causes of this error can include the Service Station or Carriage. Follow the steps listed below to accurately troubleshoot the issue, and replace the appropriate parts.
Part Description Designjet 500 Models - C7769B, C7770B, C7769C, C7770C Designjet 800 Models - C7779B, C7780B, C7779C, C7780C Service Station Assembly (Required) C7769-60374 C7769-60374
    NOTE:If Removal and Installation instructions are needed for reference during any repairs performed, refer to the HP Designjet 500 and 800 Series Service Manual available on the Computer Care Web site for review or download. Troubleshooting steps If any of the troubleshooting steps listed below solve the problem, attempt to verify printer functionality (instructions listed below). If functionality is verified, no additional parts should be replaced.
      NOTE: The printer's current firmware revision must be A.02.04 or higher for a new Service Station to work properly. If firmware is lower than A.02.04, download the newest available firmware before continuing with the remainder of this document.
      1. Turn the printer off, then on to verify error. If no error attempt to verify functionality.
      2. If the error appears or problems persist, continue with the remaining steps.
      3. Follow the steps directly below to unlock the Carriage from the Service Station:
        1. Highlight the Set-Up menu and press the ENTER button.
        2. Press the UP arrow and ENTER buttons simultaneously and press the ENTER button.
        3. Highlight Service Utilities and press the ENTER button.
        4. Highlight Unlock Carriage and press the ENTER button.
        5. Unplug the power cord from the printer.
      4. Manually move the Carriage assembly out from the Service Station area and check for obstructions (remove as needed).
        NOTE: If you are unable to release the Carriage by the previous process, remove the right end-cover and locate the main Service station gear (as pictured below in Figure 1) and rotate it counter clockwise approximately four revolutions. The Carriage assembly should now be free from the Service station. Figure 1: Service Station Gear
        bpp90134-1.gif
        1. If an obstruction is found and removed, plug the power cord in, turn the printer On and attempt to verify functionality.
        2. If no obstruction was found or the problem persists, continue with the remaining steps.
        3. Disconnect the power cord from the printer.
        4. Remove the right end-cover from the printer.
        5. Open the top cover and manually move the Carriage to the left so that it is not over the Service Station (refer to Step 3 for instructions).
        6. The Service Station flag should be at about a 45-degree angle as pictured below in Figure 2.
        Figure 2: Service Station flag correctly positioned
        bpp90134-2.gif
        1. If the flag is correctly positioned continue with Step 16.
        2. If the flag is not at a 45-degree angle, press in gently on the bottom of the gray and rotate the bottom of the flag to the right (toward the back of the printer) until the top of the flag clips into the tab on the Service Station. The flag should stay at about a 45-degree angle.
        3. Plug in the power cord and turn the printer on.
        4. If no error appears, attempt to verify functionality.
        5. If the error reappears continue with the remaining steps.
        6. Turn the printer off and disconnect the power cord.
        7. Replace the Service Station assembly (refer to pg. 8-52 of the HP Designjet 500 and 800 Series Service Manual).
          NOTE: The printer firmware must be upgraded to A.02.04 or higher for the new Service Station to work. The new Service Station does not have an Aerosol fan and older firmware will check for the Aerosol fan, thus causing another system error.
          1. Following replacement, turn the printer on and verify functionality as instructed below.
          Verifying printer functionality
          1. Turn the printer on.
          2. Allow initialization to complete.
          3. Load media into the printer.
          4. From the main front-panel menu, select the Ink menu and press ENTER.
          5. Select Troubleshooting and press ENTER.
          6. Follow the instructions on the Front panel.
          7. Following a successful troubleshooting print, functionality is verifie

Sep 16, 2013 | HP Hewlett Packard Designjet 500 42" Wide...

3 Answers

Error code 02.1.10


02.1:10 service station error- failure to reach home position .
you need a service tech to replace the service station within the plotter

Aug 14, 2013 | HP Designjet T1100ps Printer

1 Answer

I have a problem with my hp designjet t1100 which display error code 21:13 and what the printer does is that when switched on the print carriage move very slowly to the extreme left or rigth depending


The 21:13 error generally means that there is a problem with the movement of the service station which is located on the right side of the plotter.Switch the power off, check for obstructions, if none found, go into diagnostics mode and run the service station test to determine if the problem is in fact located in the service station or the print mechanism. If the unit is badly inked up it inhibits the proper movement of the service station making the easiest solution to replace that part if it is where the cause of failure is determined to reside.

Nov 07, 2012 | HP Designjet T1100ps Printer

1 Answer

Printer error 21.1:03 what i di?


Service station Motor not working or not rotating
Take out carriage assembly from serve station area.(Power on printer wait till service station un lock carriage, switch off main power, take out carriage assembly from service station. If service station not releasing the carriage assembly, my sincere advise "call for service personnel")
Remove right cover,check service station motor connector,connectivity cables,if no damage found,remove service station, check any paper particles jammed inside?any obstructions?any gear damage?.. shoot the problem, other wise replace service station..
This activity is advisable for the service personnel only.

Sep 01, 2012 | HP Designjet T1300 Inkjet Large Format...

3 Answers

HP designjet t1100ps error 21:13


This is a service station error indicating that the printer could not move the pirnthead mechanism over the service station. First check to see if there is anything in the carriage path such as a piece of paper blocking the carriage. If there is not then it is likely a bad service station that will require replacement. Always try powering pirnter off then on to see if it was temporary error.

Mar 21, 2011 | HP Designjet T1100ps Printer

3 Answers

HP 500ps showing error is System error 86:01


System Error: 86:01
Problem Description: Carriage-Axis shutdown.
If this error code appeared but was NOT caused by a paper jam, then try the following:
* Too much friction in the Slider Rod. lubricate the Slider Rod.
* The Carriage is bumping into the Service Station. If the carriage
is stuck at the right hand side of the Printer and cannot be moved
out to the center of the Print Platen it is because the Service
Station cannot uncap the Printheads. In this case replace the
Service Station/Aerosol Fan Assembly

Apr 16, 2010 | HP DesignJet 500ps InkJet Printer

1 Answer

Printing is getting jammed in the left corned, then cancells.


Try removing the screws from the back door on the Ink Supply Station (sometimes they catch on the carriage - the printer does not need the screws) Look under the carriage belt to see if there are rubber bits. The belt may be disintegrating and need replacing. Parts available here: http://www.lpscomputer.com/c-736-designjet-1050c-belt.aspx

Jan 30, 2010 | HP DesignJet 500ps (42 in.) InkJet Printer

1 Answer

Hp designjet 500 plus


Problem Description: Carriage-Axis shutdown. Corrective Action: If this error code appeared but was NOT caused by a paper jam, then try the following:
1) Too much friction in the Slider Rod. Enter the Printer Information utility and check the Scan-Axis usage. If the percentage is close to 100%, then lubricate the Slider Rod.
2) The Carriage is bumping into the Service Station. If the carriage
is stuck at the right hand side of the Printer and cannot be moved
out to the center of the Print Platen it is because the Service
Station cannot uncap the Printheads. In this case replace the
Service Station/Aerosol Fan Assembly
3) Perform the Carriage Movement test

Aug 19, 2009 | HP DesignJet 500 InkJet Printer

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