Question about HP LaserJet 3380 All-In-One Printer
After I resolved the No Paper Pick-up problem, the printer now signals :No print cartridge" even tho there is a print cartridge inside. I have removed and put in the cartridge several times and in between I checked and cleaned inside to see any paper jammed. How can I resolve this problem?
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Posted on Jan 02, 2017
SOURCE: This started out with a
OK ..first open the back lid..and look for any paper leftovers...and after that do the same on the front cover...Move the carriage left and right and look for any tiny paper blocking the carriage ...If all seam to be OK ...than proceed for reset ..The reset can be done as in this video ...in more than one mode..
I suggest to try the 3rd reset on this video ...the partial on e...and if it not works ...try the hard reset as follows...
With the printer on ..remove the power cord....and wait about 5 minutes..
Press the # and the 9 (or #and 6 for some ) while reconnecting the power cord...
hold on the buttons until the printer powers on ..and displays the resetting ..
Posted on Jul 30, 2011
SOURCE: Jam in the document feeder
I think I found my answer. You don't have to un do any screws. Lift up the cover to the automatic feeder. You will see a spring on the side of the mechanism towards the front; remove the spring; that will allow you to lift up the little arm the spring was attached to and remove the roller or bar and the light blue/green plate just under it. Then you will be able to see the jammed paper, which which I was able to carefully pull out with a pair of tweezers. Some was under rubber rollers, but when I pulled the paper sideways it slipped out. Now it works!
Posted on Mar 09, 2008
I had the same problem and took Guru NinaE advice....1. Unplug power cord from back of printer while it is on. 2. Wait for 60 seconds after it is in sleep mode. 3. Press and hold "Print Photos" and "Red Eye Removal" at the same time and while holding the two buttons down, plug in the power cord into the back of the printer. 4. The printer display should go blank or Reset might show up on the display. When this happens, touch the ON button and the printer will reset itself.
Posted on Sep 15, 2009
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