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My viking husqvarna topaz 30 does not recognize my endless embroidery hoop

It says to attach hoop when I try to use my endless embroidery hoop (170x100) It recognizes all my other hoops just fine

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Posted on Jan 02, 2017

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  • 192 Answers

SOURCE: Embroidery Hoop

Any authorized Husqvarna Viking dealer will be able to get the hoop for you. Replacing the screw is much more economical and that same dealer will have access to the part number so that they can order it for you. This will take longer but will cost about 1/10 as much.
To find your nearest dealer, or one a little farther away, check the dealer locator at:
http://webservices.us.vsmgroup.com/DealerLocator.aspx?Brand=Viking


Posted on Sep 29, 2008

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  • 371 Answers

SOURCE: HUSQVARNA TOPAZ 20 SAYS TO ENTER CORRECT HOOP. THE

Your embroidery unit needs to be re-calibrated. Check your user manual to determine if that's something you can do. Otherwise, you'll need to have an authorized Husqvarna Viking dealer do the calibration and make sure the hoop sensor is working via the service menu. You can find authorized dealers close to you at the Husqvarna Viking website - http://www.husqvarnaviking.com/us Good luck.

Posted on Sep 25, 2009

  • 201 Answers

SOURCE: I have a 170x100 hoop. My machine does not give

If it is not highlighted at the machine that means that the design you want to sew will not fit that hoop. You do not need a download for that hoop, just need to use designs that fit the embroidery field.

Sometimes you think a design will fit but the machine thinks otherwise. Trust the machine - it knows where the stitches are going and knows when it can't do it. I just loaded a design whose longest dimension was 97cm, other side was a lot smaller, but it would not let me sew it in the 100cm x 100cm hoop.

I was able to use my 150 x 150 hoop instead but if you do not have a choice of hoop, try downsizing the design in the Adjust menu. Try only one click each for height and width and then check if the hoop is available. If not, downsize one more click each dimension. Don't downsize a huge design using this technique - you won't like the result!

Posted on Nov 28, 2009

  • 201 Answers

SOURCE: Husqvarna Viking Designer I breaking needles

Dls8864's suggestion was a very good suggestion - make sure the metal stitch plate is pushed all the way to the back. Also make sure that the thread is feeding freely - if it is catching on something it can cause the needle to be pulled aside and make it break. Does the design fit properly inside the hoop you are using? If the foot and/or needle strike against the side of the hoop, that will cause a breakage. Is the bobbin thread okay - not making a bird's nest underneath?

Posted on Feb 01, 2010

  • 201 Answers

SOURCE: I have a Do All Quilter's Hoop which I can't use

I'm a bit amazed that a Husqvarna technician was unable to do the minor adjustment to the embroidery arm - he needs to contact Husqvarna headquarters and ask for instructions. Meantime, you can still use your hoop (which by the way is my favourite hoop - it's a little beauty!). Tell your machine you are going to use the Large Hoop (6" x 9.5" or 150mm x 240mm) even though you are really using the 6" x 6" or 150mm x 150mm Do It All Hoop. Provided you have centred your design before loading it on your USb stick or floppy drive, it should work. However, just to reassure yourself, use the Check Size button on your touch screen to test the outside size of the embroidery and be sure it is not going to foul on the hoop borders. (It is the one on the second screen (press More to access this) once your have loaded your design - looks like little double arrows pointing to the corners of a square. Each time you press this button, the needle will zoom to each outer corner of your design in turn.

Posted on Jul 17, 2010

Testimonial: "Thanks so much for your feedback on the Quilter's Hoop problem. I did as you suggested putting the Large Hoop 240x150 in the preferences and darn if it didn't work. I have since learned that my technician wants $50.00 for a part he says Husqvarna says my machine needs because it was built before the Quilter's Hoop came on the market. What do you think of that? Thanks again for the solution."

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Try removing the hoop, then replace it. When you replace it be sure to push hard so it snaps into place. If you don't hear or feel the snap, it is not in all the way.

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Sounds like you might be having problems with the machine not wanting to start sewing an embroidery pattern or not recognizing the hoop size. If the former, and the embroidery is full size (say 100x100mm), try reducing the embroidery slightly (say 98x98mm). If the latter, your embroidery unit may need slight adjustment to correctly identify the hoop. Its not an elaborate adjustment but you will probably need a profession to accomplish it.

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Make sure that the metal plate is locked into position- Hope that helps!

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Your embroidery unit needs to be re-calibrated. Check your user manual to determine if that's something you can do. Otherwise, you'll need to have an authorized Husqvarna Viking dealer do the calibration and make sure the hoop sensor is working via the service menu. You can find authorized dealers close to you at the Husqvarna Viking website - http://www.husqvarnaviking.com/us Good luck.

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Remove the embroidery unit and see will come on then. If not, it is probably the PC board. If it does come back on, it may be the embroidery unit or the connection. Take to authorized Husqvarna Viking dealer for service or have them send it to Husqvarna Viking (SVP) Technical Service Department for repair. A list of authorized Husqvarna Viking dealers can be found at the Husqvarna Viking website - http://www.husqvarnaviking.com/us

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Good luck.

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Embroidery Hoop


Any authorized Husqvarna Viking dealer will be able to get the hoop for you. Replacing the screw is much more economical and that same dealer will have access to the part number so that they can order it for you. This will take longer but will cost about 1/10 as much.
To find your nearest dealer, or one a little farther away, check the dealer locator at:
http://webservices.us.vsmgroup.com/DealerLocator.aspx?Brand=Viking


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Husqvarna Des 1.. won't recognize hoops


The embroidery unit needs to be calibrated. Can only been done by a trained dealer. you can relax, it is not a major issue and shuold not cost you a arm and a leg. Ask the dealer to also calibrate your touch screen and download the working hours on your machine.

Regards

dupina

Dec 11, 2007 | Husqvarna Designer I

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