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MY CROCK POT PLATE IS BROKEN, I WOULD LIKE TO KNOW IF I CAN REPLEACE IT, AND IF A NEED AN US ADDRESS OR IT CAN BE MY ADDRESS IN MEXICO. AND THE COSTS. THANK YOU.... MY MODEL IS 5855 OVAL PROGRAMABLE. THANK YOU LUCY
Rival doesn't seem to care that their lid handles don't hold up. I'm going for the drawer-pull solution, myself! You would think a big company like that would be interested in how poorly their products hold up, especially since the cooker itself (I also have the SC609) is just fine; it's just a case of using poor quality materials for a lid handle. Or maybe it's planned obsolescence, hard to tell.