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Unable to hear audio on HP Pavilion G6 1200tx. It always shows Mute sign on volume symbol on taskbar. Under Device Manager the drivers are updated and device shows enables and working fine. However us

Unable to hear audio on HP Pavilion G6 1200tx. There is no audio via speaker or headphone. It always shows Mute sign on volume symbol on taskbar. Under Device Manager the drivers are updated and device shows enabled. The drivers are updated ones. and working fine. However using the volumne button, it says device diabled even though the Deivce mangers shows the device is enabled and working fine.

Posted by Anonymous on


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NO OS stated at all is this XP, if yes say so. or what it is.?

the current drivers are at HP.!
go the install disks,called media kit> (drivers are there for ever)
in that set, of disks, or DVD.

your support page is here, all manuals all driver,
hint get them before the 10year CLOCK times out and then NADA!
HP is slow today... servers, messed up.
but... waiting for you, ah w7 and w8 was used new.
what is yours. must we guess that? w8 is super much different.
so im NOT answer'g for 2 OS , ever. here.
but will say this
the driver controls that ICON in that tray
so if it acts up that is HP drivers and sound apps , not loaded correctly or the PC IS INFECTED CORRUPTED. as most are.
these days.

there are many paths to success to fix task bars, dead.
my Taskbar speaker icon has 5 choices do you have those?
my guess not.
reload the driver seen no your support page.
or Hit F11 and do full OS restore (backup files first)
or use the HP media kit to restore, drivers or the whole thing


CP the control panel has 2 icons, SOund and Dev, mananger.
click DM are the drives ok./? you said yes, but dont mean much,
i delete them and load the HP drivers from scratch,. only this works best, (SP12345.exe from HP, matching your OS and your sound chip) You do know that they change chips during long production runs right, and you must MATCH them.

THEN SOUND, IN CP click sound.
if you dont need the task bar sound, and control panel can not fix the problem the the drivers again, are bad.

if say the CP , sound windows opens
do you see speakers, are the green check marks checked.?
or is all this dead, what you see, I cant see,
Id have to do it or watch you do it AND CANT SEE.

why not find a windows geek to help you, hands on.

its all here, at HP (we are not HP, here)
100% Pure and real HP. do not use google to find drivers ever, or you WILL GET MORE INFECTED.

HP has real forum , try that?

Posted on Aug 10, 2017

  • Anonymous Aug 10, 2017

    the mute means, if it dead. clicked? !
    it means the driver is bad.!!
    or the PCs unstated OS is corrupted.
    here is a list of things, no order.
    1: the driver is wrong one. not from HP.
    or got it from non HP site and is infected. now.
    2: the OS is corrupted. (infinite ways)
    3: someone played with it and by loading wrong drivers, etc, killed it. (99% fall here)
    learn the rules for drivers, ask !first.
    4: HDD going bad and is corrupting OS. (obvious solutions)and simple.

    infection cures are the ENDLESS story.
    1: endless cleaning,, (we have 1 full day long list of fixes, got time on hands?)
    2: reload OS. F11 works if not SLAMMED.

    really one can say it's 1 true cause
    OS corruption, for sure.
    what caused that, who knows?

    what kind and way ? takes skills to find.
    HDD tests using LINUX. is smart on old PC of any kind. we test the HDD first.
    we run SMART to see if the HDD is end of life now.
    OS bit fiddling?
    driver loads? sound.
    or F11 reload os? (infected or DYI fixes wrong)
    or media kit reload.? from HP./
    or AV scans endless..... days of work. possible.?

    power on and hit F11, HP restore.
    hammer the F11 key, see? at power on.


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  • 4 Answers

1-Start 2-Run 3-enter Services.msc
4-Scroll down to Windows Audio
5-Double click and change the startup type to Automatic.

On I.E

1-Start 2-Control Panel 3-Internet Options 4-Click the "Advanced Tab 5-Scroll Down to Multimedia -Insert a check mark in play sounds on websites 6-Go to Tools -Manage -Add ons -make sure everything is enabled 7-Then close Internet Explorer and Reopen Internet Explorer

Posted on Aug 10, 2017

  • Anonymous Aug 10, 2017

    scroll to windows audio.
    the mute works at all levels so is NOT IE



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