Question about Lexmark Office Equipment & Supplies
User placed document on glass to either scan or copy and receive this error message when trying to scan or copy.
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: Scanner Imaging problem
Your scanner’s lock switch may be locking up the carriage unit. Depending on the model you own, your scanner’s lock switch resides in one of two locations. You can find it beneath the scanner itself or in a corner next to the scanner bed after you lift the lid. The switch should be marked with a locked and unlocked padlock symbol; slide the switch to the unlocked padlock to unlock the carriage unit.
It’s also possible that the supplied USB cable is improperly connected to your computer. Connect the cable directly to your PC. Canon’s online documentation indicates that scanners that connect via a USB hub may not work properly. Once you have unlocked your scanner and properly connected it directly to your computer, try to rescan the image.
Posted on Mar 01, 2008
ARE YOU USING VISTA? OR WHAT OPERATING SYSTEM ARE YOU USING?IF VISTA YOU MAY NEED TO GO TO THERE SITE AND DOWNLOAD NEW DRIVERS FOR THE PRINTER TO WORK PROPERLY.
Posted on Feb 10, 2009
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