Question about Nikon CoolScan V ED Film Scanner
Nikon Coolscan V installed as twain with PShop8 keeps crashing in Mac
G4. The computer was just cleared, new system OSX4.__reinstalled and completely defraged. This has been recurrent problem. The best I've ever done with it is 6 continuous scans. Yesterday it crashed after 3. ( It stopped halfway thru "preview," or "scanner not connected" sign appeared, etc.
It works fine with latest Vuescan connected to PShop. It also works perfectly in PC Laptop, Pentium 2000 as well as with shorter program in a Mac G3. It also works in a Mac G4 laptop. But a friend had same trouble installing his Coolscan 4000 in a G4. Doesn't work with old USB connection or USB2 card.
What is there left to do? I can only conclude that there's something defective in the software as applied to MAC G-4. Everything else in this machine works properly.
The scanner was purchased new in April, 2007, and I've spent oodles of time with Nikon but inconclusive.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: have Nikon coolscan 4000 ED
You need to install the drivers before the pc will recognize that there is a scanner connected to it. I would also suggest using the software that came with the scanner instead of just a program that you already have in your computer.
Here is a link to the users manual with the specs and software required to run the scanner correctly below. You can usually get a copy of just any software from CNET's website (www.cnet.com). Try locating the name of the software that the manual says came with your scanner and then go to CNET's website and find a trial version or free version and download then install it on your computer before connecting the scanner. You need to make sure that you do not connect the scanner before installing the drivers and/or software, so if you have it connected now remove the cable.
Windows 7 does not run scanners the way that Windows Xp & Vista do. Your scanner may be set up correctly now before chasing down the driver and/or software. You might want to check using the method listed below before making any changes as noted above.
With XP, the scanners software would be installed on the pc before using and you would see a picture of the scanner with the name on your desktop. To scan you just double click the ICON and follow the prompts.
With Windows 7, to use your scanner you need to click on the round globe on the bottom left of your screen (the one with the flag in it) and then go to "devices and printers" and click on that too.
Find the name of your scanner and right click with your mouse on top of it to get a drop down list of choices. In that drop down list find "scan" and click on it and you will get a drop down list of choices with scanning preferences. Choose your preferences and click scan or "ok" at the bottom. Thats how you scan something in Windows 7. Maybe you were opening the software and trying to scan something that way? After the scanner scans your image, it will number it and take you to where it stores the default scans. If you double click on the document or picture in this area, it will open it in your default software. If you have your computer set to use Vue Soft, then double clicking on the picture or document after scanning it will open it in that software.
Hope this helps?
Posted on May 18, 2011
Tips for a great answer:
Dec 17, 2011 | Nikon CoolScan V ED Film Scanner
May 28, 2011 | Nikon Super Coolscan 4000 ED Film Scanner...
Jan 15, 2011 | Nikon Corporation Nikon SUPER COOLSCAN...
Aug 20, 2010 | Computers & Internet
Mar 11, 2010 | Nikon CoolScan V ED Film Scanner
Dec 06, 2009 | Nikon CoolScan V ED Film Scanner
Jul 08, 2009 | Computers & Internet
Feb 13, 2009 | Nikon COOLSCAN 5000 ED Film Scanner
Sep 02, 2008 | Nikon COOLPIX S6 Digital Camera
Aug 08, 2007 | Nikon Super Coolscan 8000 ED Film Scanner
86 people viewed this question
Usually answered in minutes!