Question about Nikon CoolScan V ED Film Scanner

Open Question

Coolscan V crashes repeatedly with 4.0.2 software

Nikon Coolscan V installed as twain with PShop8 keeps crashing in Mac G4.  The computer was just cleared, new system OSX4.__reinstalled and completely defraged.  This has been recurrent problem.  The best I've ever done with it is 6 continuous scans.   Yesterday it crashed after 3.  ( It stopped halfway thru "preview," or "scanner not connected" sign appeared, etc.
It works fine with latest Vuescan connected to PShop.  It  also works perfectly in PC Laptop, Pentium 2000 as well as with shorter program in a Mac G3.  It also works in a Mac G4 laptop.  But a friend had same trouble installing his Coolscan 4000 in a G4. Doesn't work with old USB connection or USB2 card.
What is there left to do? I can only conclude that there's something defective in the software as applied to MAC G-4.  Everything else in this machine works properly.
Many thanks,

The scanner was purchased new in April, 2007, and I've spent oodles of time with Nikon but inconclusive.

Posted by on


2 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

  • 823 Answers

SOURCE: have Nikon coolscan 4000 ED

You need to install the drivers before the pc will recognize that there is a scanner connected to it. I would also suggest using the software that came with the scanner instead of just a program that you already have in your computer.

Here is a link to the users manual with the specs and software required to run the scanner correctly below. You can usually get a copy of just any software from CNET's website ( Try locating the name of the software that the manual says came with your scanner and then go to CNET's website and find a trial version or free version and download then install it on your computer before connecting the scanner. You need to make sure that you do not connect the scanner before installing the drivers and/or software, so if you have it connected now remove the cable.'s-manual

Windows 7 does not run scanners the way that Windows Xp & Vista do. Your scanner may be set up correctly now before chasing down the driver and/or software. You might want to check using the method listed below before making any changes as noted above.

With XP, the scanners software would be installed on the pc before using and you would see a picture of the scanner with the name on your desktop. To scan you just double click the ICON and follow the prompts.

With Windows 7, to use your scanner you need to click on the round globe on the bottom left of your screen (the one with the flag in it) and then go to "devices and printers" and click on that too.

Find the name of your scanner and right click with your mouse on top of it to get a drop down list of choices. In that drop down list find "scan" and click on it and you will get a drop down list of choices with scanning preferences. Choose your preferences and click scan or "ok" at the bottom. Thats how you scan something in Windows 7. Maybe you were opening the software and trying to scan something that way? After the scanner scans your image, it will number it and take you to where it stores the default scans. If you double click on the document or picture in this area, it will open it in your default software. If you have your computer set to use Vue Soft, then double clicking on the picture or document after scanning it will open it in that software.

Hope this helps?

Posted on May 18, 2011


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

Why Nikon CoolScan V ED Film Scanner does't work with mac OSX lion?

According to the Nikon site the software for the Coolscan is not compatible for Mac OS Lion, you need to purchase silverfast to get it to work see silverfast can be bought from you can download a demo from here to see if it works.

Dec 17, 2011 | Nikon CoolScan V ED Film Scanner

1 Answer

Recently upgraded from Windows Vista to Windows 7. Where can I get correct drivers to run with my Nikon Super Coolscan slide scanner LS-4000 ED model. I have Nikon Scan 3.0 twain software. Stu Milligan

Hello there.
This will help you if you have 64-bit Windows 7, because officially, there is not windows 7 64 bit driver.
Just read and do everything.
Otherwise, if you have windows 7 32bit click here:
To check bits, go right click on My Computer, Properties, and you will see it.
Steve TM

May 28, 2011 | Nikon Super Coolscan 4000 ED Film Scanner...

1 Answer

I have a Mac Os 10,6 I want drivers for my cool scan

Of course I do not know which country you are in but I located the software to use on this product for the UK at

Then click on coolscan then on software downloads and select the relevant software. Hope this helps.

Jan 15, 2011 | Nikon Corporation Nikon SUPER COOLSCAN...

1 Answer



Download the Nikon scan application here: Nikon Scan

There is also a firmware update for this model. After installing the Nicon Scan software that includes the scanner driver (ensure that scanner is recognized), do the firmware update.
Follow instructions on site and do not interrupt firmware update procedure, or that may damage the scanner.

Coolscan IV / LS40 1.2.0 firmware update

Aug 20, 2010 | Computers & Internet

2 Answers

Nikon Coolscan V ED doesn't work on Windows 7, worked fine on XP, installed on Windows 7, but says Twain can't be found.

Nonsense. Nikon's own site says their scanners don't support Windows7 and suggests using third party software.

Mar 11, 2010 | Nikon CoolScan V ED Film Scanner

2 Answers

Coolscan 4000 main control panel does not show

I know I had solved this a few weeks back. I am sifting through my post... I remember but I know there is more to is

look at Marks ostings while I search

Dec 06, 2009 | Nikon CoolScan V ED Film Scanner

1 Answer

Launching my scanning software launches my browser, then crash

The setup may be accessing your browser for registration of the product. This could be causing your firewall to stop it as it doesn't recognise the request. You need to allow the programme associated with the product to access the internet.

Feb 13, 2009 | Nikon COOLSCAN 5000 ED Film Scanner

1 Answer

Computer crashed n have no software cd for camera!

Try downloading 'Nikon Transfer' from the Nikon website.


If you're connecting camera via usb to a Mac (OS X) the camera memory and any cards mount as a volume you can drag files from.

Sep 02, 2008 | Nikon COOLPIX S6 Digital Camera

1 Answer

Coolscan 8000 Program Buttons not functioning

Have you changed computers -to say VISTA? Tell us more about your computer

Aug 08, 2007 | Nikon Super Coolscan 8000 ED Film Scanner

Not finding what you are looking for?
Nikon CoolScan V ED Film Scanner Logo

Related Topics:

92 people viewed this question

Ask a Question

Usually answered in minutes!

Top Nikon Office Equipment & Supplies Experts

Jerry Greenberg
Jerry Greenberg

Level 3 Expert

1689 Answers

David Darrow

Level 1 Expert

4 Answers

Tanvi Thakur

Level 2 Expert

136 Answers

Are you a Nikon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides