Question about Dyson Ball DC24 Bagless Upright Vacuum
Posted by Anonymous on
I'm sorry to hear you're having difficulties with your DC24. This machine is equipped with a safety device which shuts off the brushbar if something jams it. After you've checked the cleaner head for obstructions and removed any threads or hair from around the brushbar, you'll be able to reset the machine, as shown in the video below.
If the machine doesn't seem to have suction through the hose, there may be a blockage in the wand or hose - the easiest way to check for this is to follow the steps shown in our online support guide:
Following these steps should resolve both issues - however, if you'd like any further help or advice, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).
Dyson Online Customer Support
Posted on Feb 16, 2012
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: Dyson Brush Bar Always Spins
Here is some additional info----
Just copy and paste the obove link and you can see in PDF format a picture guide for your machine.
Posted on Feb 07, 2008
We had a similar problem with ours and had to finally take it to the repair shop. They informed us that we needed to replace our clutch and that you needed to do that every 2-3 years. It cost less than $100 and has been well worth it.
Posted on Jun 24, 2009
SOURCE: The spinning brush isn't moving
Belt may be off the motor spindle, with the vacuum off try turning the brush by hand, does it turn freely or can you feel the resistance of the motor?
Posted on May 17, 2010
Tips for a great answer:
May 23, 2016 | Dyson Vacuums
Mar 05, 2013 | Eureka Whirlwind Litespeed 5740 Bagless...
Nov 02, 2012 | Hoover Bag Paper Microfilter Dimension...
Sep 11, 2011 | Dyson DC07 Bagless Upright Cyclonic Vacuum
Nov 04, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum
Apr 05, 2010 | Hoover S3765-040 WindTunnel Bagless...
Sep 27, 2009 | Eureka Atlantis 2590A Wet/Dry Vacuum
Aug 25, 2009 | Electrolux EL5010A Bagged Upright Vacuum
Jul 11, 2009 | Hoover U6437-900 / U6439-900 Windtunnel...
Apr 24, 2008 | Sharp Twin Energy EC-12TWT4 Bagged Upright...
Feb 11, 2016 | Dyson Ball DC24 Bagless Upright Vacuum
Sep 05, 2015 | Dyson Ball DC24 Bagless Upright Vacuum
38 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: