Question about SanDisk Sansa m230 MP3 Player

1 Answer

My Sandisk m230 Won't Work??

Everything works Right I've tried the Fm radio and the Voice recorder and they work but when I put the Usb port into the slot Nothing Happens with the Mp3 or My computer. I don't know What I'm doing wrong.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 8,596 Answers
Re: My Sandisk m230 Won't Work??

MTP vs MSC mod eis the key

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 27, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Will my mp3 player (sandisk sansa m230) charge

Assuming the computer puts out enough juice, yes. Not all USB ports do.

Plug it in, and the Sansa should say "Charging" if it is charging. If it doesn't, try a different USB port if possible. If your computer has ports on the front/side and on the back, the back ones are more likely to put out sufficient power.

Apr 29, 2010 | SanDisk Sansa m230 MP3 Player

1 Answer

SanDisk Sansa c240 1gb driver problem for vista

try using sansa media converter you need quicktime player for it to work

Jan 25, 2009 | SanDisk Sansa c240 MP3 Player

1 Answer

Fm radio and recorder modes

On this model, the Power button and the Menu buton are the same key - press the Menu button to go to the main menu, and it will display FM and Voice options.

Here is a link to the user manual:

-Tha Mp3 Doctor

Jan 03, 2009 | SanDisk Sansa c200 MP3 Player

1 Answer

Pb for my sandisk m230 mp3 player

Same thing happened to me... try this...
1) disconnect all cables
2) turn power on (hold menu button until screen lights up)
3) Press "menu"
4) scroll down to "settings"
5) scroll down to "USB"
6) select "MSC" (default is probably auto detect - which I think there's a conflict with)
7) turn power off (holding the menu button down)
8) connect USB to computer and hopefully start loading files

I bought 2 of the 512 models, one didn't work... so I took it back and had to buy a 2gig model... got home and it didn't work! I tried the above for the new one and at least the computer recognizes it! Everything seems to work fine...for now...

Dec 03, 2007 | SanDisk Sansa m230 MP3 Player

1 Answer

Voice recordings to cd

Look in the RECORD folder for your recorded .WAV files. These files may or may not work with Windows Media Player, which can generally be used to burn music files to a CD in the CD audio (CDDA) format or .WMA music data format. Conversion of the wave files into other formats, such as .MP3 is especially difficult since many programs don't recognize the headerless format that Sansa uses for its recorded .WAV files. I had to use JetAudio to convert them.

Oct 18, 2007 | SanDisk Sansa m230 MP3 Player

1 Answer

Deleting Voice Recordings off my Sandisk m230 512 mb

Yeah... Go to "My Computer," and select the player by right clicking and then hitting explore. You then need to hunt around in those folders till you find your recordings and then just highlight them and hit delete. If you can't find them, try starting over, then after you "explore," go to tools-->folder options-->view--> then turn on "view hidden folders" Hope this helps!

Jul 27, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

M230 big problem

Remove the battery from the player. Enable the hold switch and connect the player to the computer. Right-click on My Computer and choose Manage. Click on disk management if the player is listed there right click it and choose format. This will erase all the songs on the player. If the player is not listed there try another usb port. If all else fails try calling sandisk to see if there are other steps they could provide.

Sep 25, 2006 | SanDisk Sansa m230 MP3 Player

Not finding what you are looking for?
SanDisk Sansa m230 MP3 Player Logo

123 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk MP3 & Digital Media Players Experts


Level 3 Expert

93922 Answers

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a SanDisk MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides