Question about Tomtom GO 910 GPS Receiver

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Flashing Cross and Re-formatting

I had a flashing red cross on my Tom Tom, the advice on the website was to reformat it, which I've followed. I've arrived a the part which says
'Click Add Maps, Traffic, Voices etc. and then click Items on my computer.Then click the plus icon by Applications and click Add'
But I can't see anywhere in TomTom home to do this.
Can you help?

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  • chazer Nov 21, 2008

    My tom tom go910 will not activate? it will only show a picture of a tom tom screen with a green back ground with a flashing red cross in the bottom right hand corner

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  • 158 Answers

Hi, I take it that what you mean by website is " The TomTom" website ?
Before formatting you should have backed up the files from your TomTom or you have a CD / DVD with the files on ( same files on that disk as were on your TomTom's hard drive ) . After formatting it should be a simple task to re-install the files back onto your TomTom but you might then have to re-authorise the maps using the number on the card that came with your TomTom ( looks similar to a credit card ) . It is also possible to download the files from TomTom website . You can do this using TomTom home as it does most of the work for you , or you can hunt around on the TomTom website and download each file required ( but you would need to know the file names ) direct to your PC . Once you have the files you can then upload them to your TomTom directly ( when connected to your PC , the tomtom will appear in "My Computer" as a USB drive ) so it's a simple matetr of dragging and dropping the files . Again , once you have all the files on your TomTom you will likely need to activate the maps again using the product code on the credit card thing that came with your TomTom. Good Luck.

Posted on Nov 13, 2008

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