Question about Microsoft Xbox Console

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Xbox does not read discs.

Alright, I turn my xbox on, the disc tray opens, closes, then opens again.(by the way it opens very slow.) the light is always blinking and never stops. When i get my disc in the tray and it closes, it goes to the xbox dashboard screen and stays there, with the light still blinking over and over. My xbox also doesnt let me close the disc tray by pushing it closed with my hand either. I have never mistreated my xbox and i have alwyas pressed the button to close and open the disc tray. can you please help me!!

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  • Anonymous Jan 14, 2009

    I have the same problem. Its got something to do with the laser I think, after a certain period of constant use it just packs up.

  • Anonymous Mar 20, 2014

    my tray on my xbox will not close and it has a orange and yellow light on the circle

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Rapid pushing on the A button while its trying to breifly read will some times play the game. (doesnt work for dvds, but will for my games ) still serching for a better answer myself.

Posted on Mar 27, 2013

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I have the same problem.. but mines a little. differnt.. any disc i put in it wont read.. how do i fix that?

Posted on May 11, 2008

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Getting to the dashboard screen is a good thing but still cannot rule out a bad circuit board or power supply. All the symptoms point to a bad DVD drive but the opening/closing by itself do indicate a problem with the microprocessor. Can you turn the power on and off with the small button?? If not, would definitely suspect bad board.

Posted on Aug 22, 2006

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1 Answer

Hi i tried all my x box games inmy console and they say reading but then says open tray and disks have no scratches


its alright it happened to me its just in needs a little jump start follow these step

step 1 open tray and palce disc

step 2 close the tray and lightly tap it should work

if it doesnt then contact my email or my live gamer tag JAP2477

Mar 22, 2011 | Microsoft Xbox 360 Console

1 Answer

Tray won't close


Use the following steps to close the disc tray on an original Xbox 360 console.
Step 1: Remove the disc from the tray Step 2: Make sure the faceplate is on correctly
The faceplate is the plastic piece on the front of your console.
  • Press firmly around the edges of your faceplate to snap it into place (make sure it is flush with the rest of the console). If the faceplate is not on correctly, the disc tray won't close.
  • If you find that the faceplate is the problem, please contact Xbox Support to order a replacement faceplate.
If this does not resolve your issue, please try step 3. Step 3: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray successfully closes, open the tray and insert a disc. Now try opening and closing the tray with a disc in the tray.
Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.
If your disc drive still will not close, please try step 4. Step 4: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox 360 console.If your disc drive still will not close, you need to have your console repaired.
  3. Step 5: Request a repair If the disc tray still won't close properly, your Xbox 360 console needs to be repaired.


Xbox 360 S consoleUse the following steps to close the disc tray on an Xbox 360 S console. Step 1: Remove disc from the trayIf there is a disc in the disc tray, remove the disc. Step 2: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray closes successfully, open the tray and insert a disc. Now, try opening and closing the tray with a disc in the tray.

Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.

stickerdisc.jpg

If the disc tray still will not close, please try step 3. Step 3: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox S 360 console.

If the disc tray still will not close, you need to have your console repaired. Step 4: Request a repairIf the disc tray will not close, you need to have your console repaired.

Dec 16, 2010 | Microsoft Xbox 360 Console

2 Answers

My xbox will not read discs it just says open tray


I found a solution that works for me after a long period of time with this problem.

Get an air spray canister (just compressed air), open your Xbox's game tray, take the disc out, then spray the air along the tray, moving side to side inside the Xbox. You may want to spray into the vents, too, just to be sure.

This worked for me, and it was the only thing that worked for me. I had already tried hitting the console with the controller (gently), and doing the stuff Microsoft recommends etc.

If that doesn't work, you could try gently knocking the top of the Xbox with your conroller, when you put the disc in, as I've heard that works for some people.

Another thing that works for some people is taking the disc out, closing the tray, then when it goes to Open Tray, open the tray, put the disc back in and then closing the tray again.

Jun 17, 2010 | Microsoft Xbox 360 Console

1 Answer

Blinking green light


The blinking green light is because your 360 is not understanding that the disc tray is closed. That's also the reason that the tray comes back open. It's not getting fully closed. Next time you insert a gamepush the drive closed with your hand. You'll know the drive is closed when the light stops blinking.

Dec 26, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox now have an blinking green light and the tray would come out


The blinking green light is because your 360 is not understanding that the disc tray is closed. That's also the reason that the tray comes back open. It's not getting fully closed. Next time you insert a game push the drive closed with your hand. You'll know the drive is closed when the light stops blinking.

Dec 23, 2009 | Microsoft Xbox 360 Console

1 Answer

Power symbol on power button keeps blinking green and doesnt stop and doesnt open the tray or read discs


You might want to ask Xbox directly for this one.

Call them at (800)-469-9262

Email them here

Or use Ask Xbox

May 21, 2009 | Microsoft Xbox 360 Pro System Console

1 Answer

XBox 360 disc tray open


i have the same problem i called xbox and they said that it needs a new disk drive and it would be 100.00 so if you want it fixed youll nedd to call 18004myxbox and they will give you all the info on were to send it or for 100.00 more you can buy a new one like i did

Apr 28, 2009 | Microsoft Xbox 360 Arcade

4 Answers

Disc tray will not close


Unplug your 360 from the main power source and make sure there's is nothing that may be preventing the tray from closing completly

Nov 02, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox open/close disaster


u have the dvd rom damage y u dont try to change it

Aug 14, 2008 | Microsoft Xbox 360 Console

1 Answer

Always opening disc tray


3 things cause this:-

A Damaged Disk, A Dirty Disk, or a Hardware fault.

Below is Microsoft's doc on the issue.

http://support.microsoft.com/?scid=kb;en-gb;816779

If my advice was helpful, please vote for me!

Nov 16, 2007 | Microsoft Xbox 360 Console

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