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My nordic track 2500R incline will not work. The console indicates the level is going up but thing happens. I took the motor to a shop and it works fine. I bought a multimeter and checked out the power supply board voltage and it reads 117/118 so I'm ok there. The treadmill will not calibrate - I've tried. No error lights either to help. What is wrong?

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  • Joseygirl
    Joseygirl Feb 15, 2012

    I meant to write "...indicates the level is going up but NOTHING happens". Also, if its the sensor or console, how would I know? And is the sensor located on the power supply board? If so, then I found it and it goes INTO my incline motor. Can I purchase that separately?

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  • 12,223 Answers

Dear Sir:
Different things:
1) not any signal from the console 2) Possible damaged cable 3) console has failed. 4)motor control board may have failed from a worn treadmill belt and deck 5) the motor burnt out. 6)potentiometer geared to the motor . These can fail or the gearing can slip, giving the console false information

RUN THE CALIBRATION SOFTWARE SEE THE INSTRUCTION UNDER THE HOOD MOTOR, and follow the steps for easy diagnose and troubleshooting., See my Design from block diagram that will help you to troubleshooting. sincerely. God bless you.
ernesto cuadra
managua, nicaragua.
My nordic track 2500R incline will not work. The c - 2_16_2012_6_16_49_pm.gif

Posted on Feb 16, 2012

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Posted on Jan 02, 2017

  • 103 Answers

SOURCE: Calibration Mode for nordic track treadmill model

Hello there, The calibration mode for a nordictrack is as follows.

With the safety key out, hold the stop and speed up arrow at the same time while inserting the key. Release the buttons. You will then be in diagnostics.
You then press the stop button one time.
If you are trying to calibrate the incline you just need to hit the incline up button and the machine will do an incline calibration. The unit should go all the way to the top and return to the bottom when completed.

If you need to calibrate the speed you will need to press and hold the speed up button on the console until the display reads 85. The machine should then be running at its maximum speed (either 10 or 12 mph depending on the unit)
The display will show a speed on the console and should be within .3 of the maximum speed.
If it is not then it will need to be adjusted using a potentiometer on the control pwb.
To access the control pwb open the hood cover. Should be 3 screws in the rear of the cover and 2 screws on the bottom of the unit.
Once inside the cover locate the control pwb. On the control pwb there will be a yellow/orange potentiometer. This is the adjusting part.
Use a non-metallic phillips head screw driver to adjust the potentiometer either clockwise for faster or counterclockwise for slower.
Hope this helps!
Good Luck! Tim

Posted on Jan 13, 2010

Testimonial: "Although I haven't attempted this solution, but it makes perfect sense and will attempt it as soon as I get back to the treadmill - Thank you"

Gackmaster
  • 12 Answers

SOURCE: I have a Nordic Track EXP1000i Treadmill. The

I know it's been months, but, if you still have this problem try this: 1. remove the philips screws holding the motor/belt/electronics cover on: you can lay the whole thing on it's side and remove them from the bottom. there's two in the front and two on the sides.
2. Obviously, unplug the unit! before doing anything. lay the unit back on it's feet (normal position)
3. Find the incline motor assembly. it will be int he middle of everything. black tube thingy.
4. take a cordless drill with a flat head screw driver bit, and turn the incline motor CCW. until the bed is flat.
5. what what I have read, you should shop for a new incline sensor. these fail before the motor does.

Posted on Jan 26, 2010

  • 95 Answers

SOURCE: I have a Nordic Track 2500R Treadmill it still

FitnessRepairParts.com sells spare parts for equipment and they also have a list of fitness service providers which you can search here.

Posted on Nov 11, 2010

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I know it's been months, but, if you still have this problem try this: 1. remove the philips screws holding the motor/belt/electronics cover on: you can lay the whole thing on it's side and remove them from the bottom. there's two in the front and two on the sides.
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My name is Mike; I am a service technician for ICON Health & Fitness, the manufacture of the machine mentioned. While my comments on your problem are geared generally to assist, you are welcome to call our customer service line at 18009993756 for specific instructions if needed.
The first thing to do with any incline problems with a treadmill is run “calibration.” Calibration restores all settings (including the incline sensor in this case) to the factory specs. Instructions to run calibration on your individual machine are taped on the underside of the motor hood. See your manual for removal of the hood. While each machine has specific calibration instructions most new models made by ICON will have similar steps to doing it.
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Mike
ICON Health & Fitness
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