Question about Samsung HC-P4363W 43 in. TV/DVD Combo

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Shadows I have a projection T.V.,samsung-HC-P4363W.There is a blue shadow to the right of the emage on the T.V..With some yellow in it.With a black back ground and wihte lettering ,the lettering to the left is yellow ,the center is wihte, and thelettering to the right is blue.

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  • justinslagle Jan 30, 2008

    how do we access the coustmer convergence menu. I am having the same problem but trying to find out the problembefore i call the repair guy

  • zara2402 Feb 22, 2008

    Where is the customer convergence menu?

  • shadow5028 Jun 03, 2008

    Roger my Tv also has a type of shadows. It's almost as if you're watching a 3D movies without the glasses

  • Anonymous Aug 30, 2008




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You have a failure in the convergence circuit. To confirm this, go the customer convergence menu where it allows you to move red and blue crosshairs to align the colors. If the crosshairs fail to move then you probably have bad convergence IC's and/or some open resistors next to them. You can identify the convergence IC's as two large black chips mounted on a heat sink with screws. There will be an STK number on them, probably STK392-120 I think on that model (though not sure without the manual in hand). They will both need replacing with the same STK number as the one written on it. You need to check for open resistors too. They will be lined up infront of the IC's in a row and all should be < 5 ohm in value. You need to unplug all three CRT yokes from the convergence PCB when you measure these as you will read the resistance of the yoke and fail to detect an open resistor otherwise. If any need replaced they must be replaced with exactly the same value - they are critical.

Posted on Sep 01, 2006


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Problem with the Samsung HC-P4363W 43 in. TV/DVD Combo TV shows partialy double vision in blue color.

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