Question about Harman Kardon Audio & Video Receivers

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I HAVE A HARMAN KARD HK300XM. THE DRIVE KEEPS DROPPING OUT WHILE PLAYING. WE CLEANED BUT TO NO SATISFACTION. EMAILED AN ON-INE REPAIR SHOP DEDICATED TO HK BUT THEY NEVER ANSWERED. ANY SUGGESTIONS? I LIVE IN A NERSING HOME & WOULD ENJOY ITS FEATURES. I OFTEN COPY CASSETTES TO CDs FOR MANY RESIDENTS. THE HK300XM CAN BE TRIMED IN MANY WAYS MAKING WORN CASSETTES SOUND BETTER. JOE MARSHALL

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  • JOE2MARSHALL Oct 25, 2008

    HARMON KARDON TAPE DECK MOD # HK300XM. ITS DRIVE KEEPS DROPPING OUT. YES, THE DRIVE IS CLEAN! I TRIED CONTACTING AN ON-LINE REPAIR FACILITY 3 TIMES & REC'D NO ANSWER. ITS A HII-END DECK I LIKE TO HAVE REPAIRED! HOW & WHERE? ITS USED TO COPY TAPES TO CD IN THE NERSING HOME I LIVE IN. FEATURES MANY CONTROLS

  • JOE2MARSHALL Nov 17, 2008

    I TRIED EVERY THING SUGGESTED, STILL NO RESOLTS! TAPE DECKS ARE TOUCHY. ONE NEEDS PROPER TOOLS AND TENTION GUAGGES IN ORDER FOR THEM TO BE SET UP CORRECTLY! CURRENTLY IT'S A "THROW AWAY SOCIETY." REPAIR SHOPS ARE HARD TO FIND, THEY WISH TO "UNPLUG" THE OLD AND "PLUG IN" THE NEW! STILL OPEN FOR SUGGESTIONS ON HOW AND OR WHERE TO GO. THANK YOU VERY MUCH! JOE MARSHALL

    >TAPE DECK>HARMAN KARDON MODEL HK300XM. I HAVE ITS PARTS LIST, SCHEMATIC, AND OPERATING INSTRUCTIONS. REGRETEFULLY IT DOESN'T SPECIFY ANY OF THE TOLORENCES. IF YOU WISH, I'LL UPLOAD THE FILE, JUST GIVE ME THE EMAIL ADDRESS.

    THANKS AGAIN!

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6 Answers

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  • Harman Kardon Master
  • 19,396 Answers

This is an expensive set, and the fault is just mechanic, probably you need to have the tab that stops the tray eject/load pulley to be replaced.

The best thing to do is getting quilfied support from the factory, either ringing the phone number listed on the owner manual, or checking the website support contact here Harman Kardon.

Regards

Posted on Oct 27, 2008

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Nothing to do with cleaning .actually Try checking only one surround lpcm mode and trying it, and then switching and repeating.this should solve your problem.

Posted on Oct 25, 2008

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Take your tape to any computer shop(daubing tape to cd) and get them on cd 

Posted on Oct 25, 2008

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Did you wish to find a nearby shop to do the repairs? send a zip code, and any of the experts here can run one down really fast..

Posted on Oct 25, 2008

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  • Master
  • 6,966 Answers

Hi,

Initially, pls inspect/clean or replace:

  • belts;
  • rubber pulleys.
Should these be not corrective, you may want to do the same with:
  • counter belt;
  • rubber tire on the rim of the plastic friction wheel (You need to open the back of the unit).
Hope that this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Posted on Oct 25, 2008

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If the tape drive isn't functioning correctly on your HK300XM it is most likely best that you take the device for repair a local radio - electronics repair man should be able to fix the problem with the tape drive, as its generally the same as in normal radios. Does the shop you contacted have a phone number have you tried calling them?

Posted on Oct 25, 2008

  • Ekse Oct 25, 2008

    any local radio repair tech should be fimiliar with the tape drivers and able to fix them.

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