Question about Alcatel Phones

3 Answers

I have an alcatel phone and a phone card...how do I get the phone to work?

Posted by on

  • 3 more comments 
  • heimgartner Oct 25, 2008

    It is an alcatel...that is all the phone says....it is my mothers and she does not have the instructions. It is a very small phone and she bought a minutes card at the walmart. The phone has a chip in it that was just put in. The phone has worked before after being programmed with the purchased minutes.

  • heimgartner Oct 25, 2008

    The number on the battery is 3DS11080AAAA. We have taken the phone to walmart...they sold us the phone card...refill minutes...and said it was all we needed but we are unable to get it to work. The lady on the phone said she had to have an agreement with a phone service, but my mother has used this phone before with just purchasing a minutes card. All we can get it to do is call the SOS number.

  • heimgartner Oct 25, 2008

    My mother retired to Mexico and had a chip put in down there and the phone worked. When she came back to the states, she had the chip replaced so it would work here....we can't get it to work.

  • heimgartner Oct 25, 2008

    I don't see where, on that website there are instructions for this phone....all I can find are office phones. Is there someone else who can help me with this problem?

  • heimgartner Oct 25, 2008

    I just told you I cannot find the instructions for the cell phone on the site you sent me. Can I get a refund on my money....you have been no help.

×

3 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 136 Answers

U can get all the details plus ur phone manuals and user guides for step by step problem resolving on the link below:
http://www.telephonesonline.com.au/phone-system/Alcatel_User_Guides_OmniPCX_support/

Posted on Oct 25, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Master:

    An expert who has achieved Level 3.

  • Master
  • 505 Answers

If the phone worked before it is already unlocked. Have you changed your location?

Go to this link. http://www.mobilephonecrazy.com/mobile_phone_accessories/Mobile_Phone_Unlocking/alcatel_unlock.htm

Thanks

Posted on Oct 25, 2008

  • 2 more comments 
  • Indrajit Roy
    Indrajit Roy Oct 25, 2008

    Ok. In that case the phone card you have purchased is not valid where you are located or it doesnt have the talk time. You need to call the Service provider of the Card and get the correct information.



    Thanks

  • Indrajit Roy
    Indrajit Roy Oct 25, 2008

    Well sir could you please let me know who is the service provider for this new sim card.



    Thanks

  • Indrajit Roy
    Indrajit Roy Oct 25, 2008

    Please contact the following no.



    Thomson / Alcatel - Technical support Telephone Number: 09063022114
    Thomson / Alcatel - Technical support Contact Number: 02073090226

  • teresa long Jul 20, 2012

    ot-s319 battery will ,not charge, message low tempreature

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 13,433 Answers

Please be more clear to what you have there actually? what phone Brand is alcatel is there a model? what kind of a phone card? Sim card?

Posted on Oct 25, 2008

  • 1 more comment 
  • Ekse Oct 25, 2008

    if you open the phone, remove the battery the model details read there on the phone.



    Also what kind of minutes did you buy? It may be best that you take the phone and the minutes to wallmart so they can have a look at it since its their product, the minutes.

  • Ekse Oct 25, 2008

    the problem is most likely same as my brother had, the phone was unused for a longer perioid of time, and we where unable to load the minutes into the phone, we had to buy another card for the phone it came with its own minutes and then we added the extra minutes also into the new card and now its working fine with alot of extra minutes..

  • Ekse Oct 25, 2008

    the chip (simcard) had to be changed as the old one wasn't in use anymore.

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

How to unlock sim card on alcatel one touch tribe


You asking for network unlocking so that you may use your phone with any sim around the world?

If so then you need to to unlock your network.It will need to pay you either at shop or online webstore.

I advise to visit: http://www.guaranteedunlock.com/alcatel_nck

They are reasonable and their codes are genuine.

Dec 15, 2012 | Alcatel One Touch FIRST 20 Cordless Phone

1 Answer

How can i unlock Alcatel OT 305 of IMEI 357769033058024 to use any network.


Ya , sure to unlock your mobile phone many methods are there , like codes, software, cables, hardware & calculator.............Among all these methods i prefer you to unlock your mobile with codes, why i am saying codes means to unlock your mobile with codes are simple & easy way, just follow the instructions and get the unlock code from this site www.superunlockcodes.com/alcatel-ot-305/rs12wp9 , just give your IMEI number , country & network lock surely you can get the unlock code for your alcatel model mobile from the network lock.............After you unlock your phone, you can use it with any other network's sim card.

Jul 18, 2011 | Phones

1 Answer

Alcatel ot-708 the r,m and l buttons don,t work


The navigation buttons is spoiled, please get another navigation button at Alcatel phone shop. Thanks

May 12, 2010 | Phones

1 Answer

Alcatel ot-708 the r,m and l buttons don,t work


better to get help of mobile phone service engineer

Mar 20, 2010 | Phones

1 Answer

My alcatel one touch is stuck on emergency mode how do i get it off?


I took my batter and sim card out and put battery back in without sim. Next, turned on my phone and then back off; then removed cover and battery again. I then reinstalled the sim, battery, and cover. Turned it back on then it worked. I don't know if this will help in your case, but give it a try.

Feb 11, 2010 | Alcatel One Touch FIRST 20 Cordless Phone

1 Answer

I cannot work out how to change my personal message


RH key
Operat
Password - OK
Expert
RH key
VMU
GalMbx
Record
Record

Nov 11, 2008 | Alcatel Audience 52 Corded Phone

Not finding what you are looking for?
Phones Logo

Related Topics:

434 people viewed this question

Ask a Question

Usually answered in minutes!

Top Alcatel Phones Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18297 Answers

kakima

Level 3 Expert

96333 Answers

Gyula Lacz

Level 3 Expert

482 Answers

Are you an Alcatel Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...