Question about HP Printers & Copiers

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I recently had to do a system restore on my computer. Took care of the problem but removed the periferals. HP Deskjet no problem - reinstalled it with software. Can't do my hp scanjet 4890. Cant find the install software. Can I got another one or do it online? Kim Hyatt pkhyatt@msn.com

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Hi,

Pls try here. Specifically for Windows XP, pls click here; for Windows Vista click here.

Hope that this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Posted on Oct 25, 2008

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  • HP Master
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Yes you can Let me get you a link.

Posted on Oct 25, 2008

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I need to reinstall my printer to the computer .my computer had a visus,after i had it fixed i couldn't get my printer to install


1.you can restore the computer.

start->all programs-> accessoriess->system tools-> restore system-> restore

now choose the existing restore point

->ok...

2.After restore the Os then you will try to install the printer.

3.if even can not to install then
4.Format the Hard disc then Reinstall the os
5.install the printer and other softwares

thank u sir...all the best

Apr 22, 2010 | HP Deskjet F335 All-In-One InkJet Printer

1 Answer

My problem is i dowloaded the drivers and software for the printer hp psc 2175 all in one and when i plug it in it says 2170 so it won't install the software.


Hi,

While the HP software installs on a computer running Windows XP,usually during Windows device discovery (Plug and Play), the followingerror message displays on the computer: 'CannotInstall this Hardware. An error occurred during the installation of thedevice. The system cannot find the file specified.'

Solution:

Acorrupt Windows installer might cause this problem. Follow these stepsto remove any installed software, perform a System Restore to returnthe computer to the way it was before the product software wasinstalled, and then download and install the most recent version of theproduct software.Step one: Uninstall the All-in-One software

Even if the installation failed, some HPsoftware components might have installed on the computer. Follow thesesteps to use the Windows Add or Remove Programs tool to uninstall thesoftware.
  1. Disconnect the USB cable from the product.
  2. Click Start, and then click Control Panel.
  3. Click Add or Remove Programs. The Add or Remove Programs window opens.
  4. In the Currently installed programs list, select the following items if they are listed:
    • HP Officejet/Photosmart/PSC All-in-One software 9.0
    • HP Imaging device functions 9.0
    • HP Customer Participation program 9.0
    • HP Solution Center 9.0
    • HP Photosmart Essentials 9.0
    If the list of installed HP programs contains any version numbers less than 9.0, select the following items if they are listed:
    • HP Officejet/Photosmart/PSC All-in-One software XX (where XX represents a version number less than 9.0)
    • HP Imaging device functions XX
    • HP Customer Participation program XX
  5. Click Change/Remove, and then follow the on-screen instructions to uninstall the software.
  6. Restart the computer when prompted to do so

Step two: Perform Windows System Restore

Windows System Restore is a Windows process that allows you to resetthe computer to a specific previous state, also known as a restorepoint. This process does not affect files on the computer. However, ifyou installed any software on the computer recently, you might have toreinstall the software after System Restore is complete.

  1. Click Start, click All Programs, click Accessories, click System Tools, and then click System Restore. The Windows System Restore program opens in a new window.
  2. Click Restore my computer to an earlier time, and then click Next. The Select a Restore Point dialog box opens.
  3. Selecta date that displays in bold type on the calendar to see the availablerestore points for that date. If an installation restore point createdby the HP software installation displays in the list of restore points,select that restore point. If there are no installation restore pointsavailable, select a manual or system restore point that was createdbefore the HP product was installed.If no restore points are available, continue with "Step three: Download and reinstall the software".

  1. Click Next. The Confirm System Restore Point screen opens.
  2. Review the information on the Confirm System Restore Point screen, and then click Next. When the System Restore completes, the message Your computer has been successfully restored displays on the computer. Click OK, and then continue to the next step to reinstall the HP software.
Step three: Download and reinstall the software

The HP software CD that shipped with the product frequently does notcontain the most recent version of the software and drivers. To makesure that the software is the most recent version and that there are nocorrupt installers, download the software from the HP Web site.

  1. Turn the product on.
  2. Disconnect the USB cable from both the product and the computer (if you already connected it).
  3. Open a new window to browse to the Select Software and Drivers page:
    1. Right-click this link, Select Software and Drivers, and then click Open in New Window.
    2. If prompted, type your product number. You might also need to click it in a list of similar products.
    3. Click your operating system. (If you do not know, click Start or the Windows icon (c01319360.gif), right-click My Computer or Computer on the menu, and then click Properties.) The Select Software and Drivers page opens.
  4. Click the driver that you want to download. If you need help deciding, see the information in the previous table.
  5. Click Download only. This option allows you to install the software at any time after the download completes.
  6. Click Save, and then browse to the location on your computer where you want to save the file.
  7. Click Save.

8. Follow these steps to install the software.

  1. When the download is complete and you are ready to install the files, click Open Folder, and then click the downloaded file. The file name ends in .exe.
  2. You can accept the default location to save the files. Click Next, and then wait while the installer extracts the files to prepare for installation.
  3. When the Install Wizard starts, follow the on-screen instructions to install the software. For a Full Feature Software and Driversinstallation, you choose what type of installation you want. Theinstallation type names vary depending on your computer operatingsystem. The following information might help you decide whichinstallation type to use.

Regards,
Rizwan.

Jan 19, 2010 | HP PSC 2175 All-In-One InkJet Printer

1 Answer

After an HP update the computer did not recognise the lexmark printer



The primary alternative for you is to restore your computer to the date before HP updates were made.

To restore your computer for windows xp users, do the following.

Go to Start->Programs->accessories -> system tools and click system restore.

Make sure that restore my computer to an earlier date, is selected and click next, next select the date before the HP updates took place and then click next and next. Give your computer sometime to restore and restart and check if your lexmark is detected. In case the restore didn't help; grab your lexmark printer cd and reinstall it.

Hope to know how it went.

Oct 31, 2009 | Lexmark P4350 All-In-One InkJet Printer

1 Answer

Downloaded new driver for my deskjet 4360 and the computer recognizes it says deskjet series 4300 but the HP driver wont.


... but the HP driver wont. (wont what ... drive?)


Please have www.pcpitstop.com preform a free scan of your computer. They will provide you with a complete driver report and all other features/functions of your machine.

It may be that you will have to remove the driver using the device manager and then reinstall it.

Please use care when constructing your questions. Good questions get good answers.

Thanks for using Fixyz.com

a

Oct 21, 2009 | HP D4360 DeskJet Printer InkJet

1 Answer

Will not print from internet


Uninstall the software for the printer, then reinstall it. You may have a corrupted driver. Or the msft updates last week may have messed up your computer, if this was a recent issue try to to a restore to a date that it worked.

Dec 26, 2008 | HP DeskJet 5550 InkJet Printer

1 Answer

HP Deskjet 3820 states system error


try disconnecting from computer, and run the test page from the panel..then, reconnect to computer and see if it repeats..sounds like the operating system may have lost the printer drivers..

Mar 07, 2008 | HP DeskJet 3820 InkJet Printer

3 Answers

HP deskjet F2100 series printer


i bought hp deskjet f2100 series printer and automatically driver was curupted from my system and now when i am trying to reinstal it again it shows error no hp printer found ...so please give me solution

Oct 10, 2007 | HP PSC 1610 All-In-One InkJet Printer

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