Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
You probably have already looked this up by just in case here is Okidatas instructions for clearing this jam: http://my.okidata.com/PP-C5100n.nsf?opendatabase. If you have already looked here and done this then I would suggest: -Open and close the rear cover. -Pull out and replace each of the toner cartridges. -Pull out the duplexer, ensure it is clear of jams and replace. -Pull out each of the paper trays (including the manual tray), ensure paper is installed correctly and replace. -Close the top cover. Per Okidata this has to be done last or else you will continue to see a jam error. -Try unplugging the printer and letting it set for a few minutes and retry. If that fails you might try purchasing a can of air from the computer store (about $3) and blow out the paper path to clear any paper or dust that may be blocking an optical sensor.
Posted on Dec 03, 2006
This printer is designed with a dual toner/drum chamber. Do not separate these two parts. Upon opening the lid, you will find the toner/drum assembly right in front of you. Pick it up with both hands and pull straight up. After that, you should be able to take the jammed papers. Know this: once a paper is jammed, printing another paper will NEVER take the first out. Just make sure to remove the complete papers. If they break, make sure you extract all the pieces.
Posted on Sep 22, 2007
SOURCE: oki 5250 380 paper jam
Sometimes you will find debris has fallen into the printer. Take off back to clean it out. Something as small as a staple can create this problem.
Posted on Apr 09, 2009
SOURCE: oki c5250n paper jam
Unfortunately this may require and engineers visit. If you pull down the MP assembly by using the handle in the middle at the front of the printer you can then see a small "gearbox" at the right hand side of the transfer belt. This is common to feeds from both trays and could be worn. If you remove tray 1 and temporarily tape up the sensor arms to fool the printer into thinking it has a full tray installed, you can the test, by applying a little pressure to the feed roller, to see if it positively moves forward or if you are able to stop it turning. On a brighter note, you may just need new rollers instead of cleaning them.
Posted on Apr 18, 2009
SOURCE: Oki C9300 - paper keeps
your getting a 383 paper jam, find paper in two different places.
See if it's a duplex related problem. print single sided documents, if that works, try printing two sided documents (it'll be the duplexer) if it only fails while printing duplex.
Also, check the back door. Make sure the back exit tray is closed all the way.
You can also have a paper jam in the duplex unit (open the front door), the duplex unit slides out the front. You can easily remove the duplex unit and run the printer without it.
Posted on Oct 31, 2009
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