Question about Kohler K-3492 Purist Hatbox Toilet

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Kohler hatbox toilet won't flush - Kohler K-3492 Purist Hatbox Toilet

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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There is a magnetic valve controlled by a micro-controller. You have to reset the micro-controller. Do the factory reset by following the factory reset instruction in the owner's manual. This will solve the problem.

Posted on Feb 08, 2011


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Our toilet Kohler 4634AA will not flush. Changed the flapper, followed the directions, etc. but still won't.flush properly...runs runs runs.

If the tank is filling with water to the line level, and the flapper raises, and stays raised until tank is almost empty, when flushed then it must be a clogged line. Try a plunger (toilet snake) and/or call a plumber.

Sep 04, 2011 | Home

1 Answer

The toilet flushes but it won't fill. I can turn the water supply off and then back on, then it fills normally.When the tank is full, I can push the float down and no new water enters. when I flush,...

Hi!please kindly check your fill valve if it is working correctly.I thought the problem is in your fill valve.Kindly adjust the floater of your fill valve.

Aug 24, 2011 | Kohler Home

1 Answer


Maybe there is a problem with your supply of water.

Jul 22, 2011 | Kohler K-3492 Purist Hatbox Toilet

1 Answer

The toilet tank doesn't fill up properly. I have replaced the flap several times during the past 24 months. I have come to the conclusion that the whole flushing system has to be replaced with...

Kohler toliets can be a pain to repair. I have found with them that the only thing to do with them is go to a plumbing company, take the model number with you and replace all in the inner parts to it. You will replace the fill valve and flush valve. After I do this on Kohler I don't have anymore problems with them. It should work for you, just make sure they are Kohler parts. Good Luck

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May 16, 2011 | Kohler Toilet - One Piece with Ingenium...

1 Answer

W/c sounds like it is whistling when it is filling?


I am assuming you have a float ball and not a "fluidmaster" type valve. If so, the noise is caused by vibration in the stem and washer assembly.

To fix this yourself, shut the water off under the tank and remove the three screws securing the top of the ballcock assembly (located inside the tank). Pull the float ball, stem and washer assembly up and out. Pry the rubber washer out and turn it over. Seat the washer firmly and place your hand over the open ball **** while you open up the stop to flush out any crud in the supply line. Reassemble and give it a flush. The sound should be gone.

Hope this helps. If you get stuck or have a followup question, just reply to this message. If this has been helpful please take a moment to give me four thumbs up.



May 03, 2011 | Kohler K-3492 Purist Hatbox Toilet

1 Answer

My toilet overfills at the base and leaks

You might need a new wax seal, but I would first check and ensure the bolts at the bottom of the toilet are tight enough.

Feb 23, 2011 | Kohler K-3492 Purist Hatbox Toilet

1 Answer

For K-4392: What options do I have if the plumbing inlet is located on the wall?

If you are asking what options you have as a replacement non unless you can find a different brand that has the same rough-in measurements. Now it the carrier system behind the wall is adjustable then you may have more options.

Feb 16, 2011 | Kohler K-3492 Purist Hatbox Toilet

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