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Cant update my avg anti virus

Wen i try to update my anti virus have dialog box appear and it say "an error occured when trying to connect to the server. The server name cannot be converted to the IP address" what is that mean?i already check my connection and its connected..i dnt know wat else i can do to this my problem..hope u can help me

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  • MollyK333 Mar 14, 2009

    avg will not update(free home version). message is "cannot connect to avg server." my dsl connection is working fine. when i go to avg home site the story is the same for downloading update, even tho i can go to avg's home site no problem. is it avg or me?

  • Anonymous Mar 21, 2009

    i have the same problem with molly



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  • 15 Answers

If you're sure that there was an Internet connection to your computer when the error came about, if I were you I would reinstall the software.

Posted on Oct 25, 2008


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"Open With" box concerns when Windows can not find any linked programs with that file extension. But you have stated that you are unable to execute the .exe files also. I think you have installed MS-Office on your computer and still you are unable to run that application in any way. This indicated that your system files have been corrupted due to acute virus infection. The only way to get rid of this trouble is to repair your Operating System (if possible) or to go for a direct re-installation of your OS(formatting) and use a recommended anti-virus after a clean-format for whole future. If and only if you are using Genuine Windows, I recommend you to use Microsoft Security Essentials as anti-virus, otherwise, go for any custom anti-viruse available in the market. You can use McAfee or NOD32 or Norton as antiviruses. But as the free anti-viruses are concerned, you can use AVG or Avast, whichever you like the most. But I recommend you to use AVG personally.

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Apr 03, 2011 | Computers & Internet

1 Answer

Sir, Mine is DELL inspiron. I wanted to update my AVG-free anti-virus by updating from "Update from Directory" in AVG-free edition Menubar. While it was updating the "Updating...


start the notebook, quickly press F8 several times to get you into safe mode, select safe mode.
I would suggest un-installing AVG program (go to Start, Control Panel, ADD-Remove, select AVG program, un-install it)
then reboot (shutdown, and press restart) the notebook. Install Microsoft Security Essentials instead -- Its free and it works just as well as AVG.

actually is the more popular anti-virus software on the market today, and more effective, although it uses much of your computer resources (slows down PC) and it costs $30

you can also install as additional anti-virus software , this is free as well

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When I START TO DOWNLOAD AVG anti virus....give me message ' the supported operating system 9 windows 2000 sp4+ update rollup and higher) are listed on web site ..www.avg-com/ww.special-old-os-app9....but...

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It sounds like you need an update for your Windows before you can install AVG. You should be able to download this from MS.

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