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No agitation no spin clicking noise from bottom of machine

Posted by Anonymous on


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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 1314 Answers

SOURCE: wont agitate, spin or drain

more than likely you have something jamming your pump im going to give you the procedure for replacing the motor coupling but stop at the pump take the hoses off of it and see if its jammed if not then reply to me and we will go further First unplug the washer and turn off the water. If you have a shop vac take the drain hose out of the drain, and through the drain hose vacuum the water out of your washer. If you don't have a shop vac go to the auto parts store and buy a pair of radiator hose clamps. Then facing the washer locates the two screws. They will either be in the front or rear of the control panel or back them out far as you can. Once you have done that pull the control panel slightly forward, and tilt it back on the hinges. Now unplug the lid switch wire but don't forget to plug it back when you’re done. Next locate at the rear of the washer body the two gold clips then push forward, and take careful note of how they fit. Then pop them out with a screw driver tilt the washer body forward at 45 degree angel and walk forward with the body, and set it down. Now you will see the white pump and motor assembly. You should see two clips holding the pump to the motor pop them off, and pull the pump off the motor shaft. Now if you fell the need to remove the pump use the radiator hose clamp. Take them and clamp the hose coming from the tub but it’s not necessary for the repair. Next disconnect the wiring harness from the motor (note the position of the harness for reassembly). Remove the two 5/16 inch screws from the motor clamps and pop the clamps off. Once that is complete, remove the motor put the new coupling on the motor and transmission shaft. I use a socket and a hammer

Posted on Mar 27, 2008

  • 1 Answer

SOURCE: Won't spin or agitate

Motor to transmission coupling broken. Original WP parts are ruber and plastic. The plastic appears to be a common break part. An improved replacement part is available with metal inserts.

To replace:
1. Unplug washer from power.

2. remove 2 screws on front of machine below dials. This allows you to flip the knob box out of the way.

3. Disconnect 3-prong electrical connector.

4. Remove springs holding outer case to back of unit. A flat screwdriver will make this easy.

5. Tip outer case of washer forward then rock the case side-to-side to dislodge it from the front seat. Remove outer case and set aside.

6. Disconnect the electrical connection to the pump and the 2 connectors to the capacitor.

7. Remove retaining clips from the pump with a flat screwdriver. Do not remove hoses from pump.

8. Remove retaining clips from motor. These should be secured by a screw which will need to be removed first. Remove the top clip first and the motor will tilt down.

9. The coupling is comprised of 3 parts, two plastic gears with legs which slip into the black rubber connector. One gear fits onto the shaft from the transmission or "gearbox", the other fits onto the shaft coming from the motor. One is probably broken and there will likely be black debris from the rubber connector. This lets you know for sure this was your problem. The gears will need to be removed by prying them off or use of a gear puller.

10. The replacement part runs $15-20 and should be in stock at a good appliance parts center or it can be found on the interent but you may have to wait a day so plan your repair accordingly.

11. Install the gears on both shafts first. A 3/8"+ socket and extension can be used to tap the gears onto the shaft fully. Once the gears are installed, place the rubber connector on one gear and lift the motor into position to fit the coupling back together.

12. Reinstall the retaining clips on the motor and the screws on the clips.

13. Reinstall the pump and its retaining clips.

14. Reconnect the 2 connectors to the capacitor and the electrical connection to the pump.

15. Reinstall the outer case by first setting the front edge into position on the frame and tilting it back into position.

16. Reinstall the springs holding the outer case to the back of the washer. The flat screwdriver will help again.

17. Reconnect the 3-prong electrical connector and flip the knob box forward into postion.

18. Reinstall the 2 screws holding the knob box on the front of the washer.

19. Plug the washer back in and test the washer by setting it to the spin cycle to see that it spins.

20. For the do-it yourselfer it should take an hour to an hour-and-a-half plus time to and from the parts store.

Posted on Dec 10, 2008

  • 3361 Answers

SOURCE: Clicking Noise

You have a broken drive coupling. This video will show how to cahnge it.

Posted on Mar 27, 2009

  • 43501 Answers

SOURCE: agitator wont spin

Here is a tip that will help you with that...


Posted on Apr 26, 2010

  • 1 Answer

SOURCE: I have a model number LA5599XPW4, Whirlpool Design

the machine spin out of control

Posted on Nov 27, 2010

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Does the washer make a noise when it SHOULD be agitating or is it completely silent? If it's completely silent then you should check the lid switch. When closing the lid, when the lid is less than 4 inches from being completely shut, you should head and/or feel a "click" when lowering the lid. If you don't hear or feel a click, your lid switch is broken. If the washer makes a noise when it should be agitating but isn't, then it's likely that your motor coupler is broken. This is part number 285753A and goes between the motor and the transmission. Should cost around $20. If the coupler is out, the machine will not spin either, leaving clothes drained, but still very soggy. If the bottom part of the agitator moves well but the top does not, i.e. "lazy agitator" then you need a part called dogs, part number 80040, in the top of the agitator. Should cost around $3-$5

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Hi, Do you hear a chattering noise when the washer should be spinning?
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It sounds like the agitator teeth, that are plastic, are worn out. To check this, take the agitator cap off with a strong knife or flat-head screw driver, and check the circular teeth inside, to see if they are worn out. These plastic teeth are the agitator part of the washer, where as the spinning part is a metal set of teeth, at the bottom of the agitator. You see the metal teeth, when you take the agitator completely out. You will have to replace the agitator if the teeth are worn out.

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Does the bottom of your agitator work correctly? We had the same problem if you pop the cap off the top of your agitator there is a cam in there with 3 dogs that engage the agitator causing it to spin. If the bottom part is agitating correctly then chances are the dogs in the cam assembly are shot. If the bottom is agitating correctly then it is very possible you have something stuck under the bottom section of the agitator. If this is the case remove the top cover (same as before it's just a lid that pops off) inside you will see a 1/2" square use a 1/2" drive ratchet with a 3" or 6" extension unscrew this piece remove the top section of the agitator then the bottom. Once the bottom is out check to make sure all is clear inside the washer. Reassemble in the reverse order making sure the lower section sits all the way down on the splines for the drive mechanism. If neither one of those solve the problem I would suspect you have an issue in the drive train of the washer.

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