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Document feeder Many times when feeding a multi-page document, after several pages have made it through the feeder, the feeder stops halfway through a page, and from then on it will not feed. It acts like a feeder belt might be loose. How do I fix this problem.

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Am not sure but,it looks like problem with static charge building creating the problem.See that the document path grounding is ok

Posted on Oct 25, 2008

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Cannot clear error message "Document


Hi nigel_lester,

This error message "Document in ADF" that you are getting means that you need to remove foreign object from the Automatic Document Feeder (ADF). Kindly follow the procedure below in clearing document jams:

Document jams in the ADF (Document Tray)

1. First, press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF. 3. Then, open the Feeder Cover.
4. From under the roller to the Feeder Cover side, remove the jammed page.
5. If a document is not jammed, check the document feed area if there's foreign material. If there's any, carefully remove it.
6. Close the Feeder Cover.

NOTE:
  • If documents remain in the ADF after pressing during scanning, [Document in ADF] will appear on the LCD. Press so that the remaining document is automatically fed out.
  • When rescanning the document after clearing the error, rescan it from the first page.

Document jams in the ADF (inner side)

1. Press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.
3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.
4. Open the Document Cover and pull out the document from the inner side.
5. Close the Document Cover.
6. Close the Feeder Cover.

Note: When rescanning the document after clearing the error, rescan it from the first page.

Hope it helps.

Thank you for using Fixya.

Apr 02, 2011 | Canon Office Equipment & Supplies

2 Answers

How do I scan more than one page at a time so I have a complete document of 6 pages instead of having 6 different document


you either select add a page, or use the document feeder. The document feeder will try to scan all pages into one file.

Mar 02, 2011 | Brother MFC 420CN All-In-One InkJet...

2 Answers

I have a Cannon Pixma MX320 all in one printer and I cant get it to stop saying document in ADF


Issue: ERROR LCD: DOCUMENT IN ADF
Solution: Remove foreign object from the Automatic Document Feeder (ADF) - MX310
Check the Automatic Document Feeder (ADF) for obstructions
Follow this procedure to check the ADF for obstructions. You do not need to turn off the power when clearing document jams.
Document jams in the ADF (Document Tray)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.

    openfeeder.gif


  3. Remove the jammed page from under the roller to the Feeder Cover side.


    remjammed.gif
  4. Pull out the jammed document from the ADF. If the document cannot be easily pulled out, proceed to section Document jams in the ADF (inner side).

    pullout.gif

  5. After removing the jammed document or if a document is not jammed, check the document feed area to make sure there is no foreign material. If you find foreign material, carefully remove it.
  6. Close the Feeder Cover.

    Note : If documents remain in the ADF after pressing the Stop/Reset button during scanning, "DOCUMENT IN ADF" appears on the LCD. Press the OK button so that the remaining document is automatically fed out.

    When rescanning the document after clearing the error, rescan it from the first page.

    Note: The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low.
    In this case, reduce the number of document pages to approximately half of the loading capacity. Another alternative is to scan from the platen glass
    .

  • If documents remain in the ADF after pressing <Stop/Reset> during scanning, [Document in ADF] will appear on the LCD. Press <OK> so that the remaining document is automatically fed out.
  • When rescanning the document after clearing the error, rescan it from the first page.



Document jams in the ADF (inner side)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.


    openfeeder.gif
  3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.

    remjammed.gif

  4. Open the Document Cover and pull out the document from the inner side.

    opendoccover.gif

  5. Close the Document Cover.

  6. Close the Feeder Cover.

    Note: When rescanning the document after clearing the error, rescan it from the first page.
Document jams in the ADF (Document Output Slot)
If the document is jammed in the Document Output Slot, pull it out.
pulloutofslot.gif Note: When rescanning the document after clearing the error, rescan it from the first page.


Trust this is helpful. Please vote. :)

Dec 12, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Documents will not feed from the ADF


Is there a more permanent fix in the meantime? I'm just tired of fiddling each time that I use the ADF

Jul 03, 2009 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

Dr-2050c multi-page document stops scanning after one or a few pages, inconsistently. Feed lever is down in the multi-page position. Feeder tries to separate the pages: sometimes it succeeds. Document...


If the scanner is scanning but stops after a few pages either it could be because of a) There is insufficient disk space (you need to delete unwanted files or direct the comp to store whre there is space) or b) the rubber rollers are not able to separate pages and feed the papers for scanning.(You need to change the rollers)

Jun 08, 2009 | Canon DR-2050C Path-Through Scanner

1 Answer

Laserjet 3015 will not fax more than one page a time


Open up the document feeder and clean the roller and pad with alcohol.

Jun 08, 2009 | HP LaserJet 3015 All-In-One Printer

1 Answer

How do i fax multi pages at once


Your document feeder should allow you it install a stack of originals, amount depends on machine specifications. Dial one number and send your multi-page document.

if not the feeder tires may need to be cleaned, a few drops of alcohol in the center of a clean piece of paper then run it through the feeder, put the paper in then when it stops press the stop button and it should eject the document, in doing so pass the alcohol past the feed tires. do this a couple of times then try your multi-page document again.

Hope this helps
Ed

May 04, 2009 | Lexmark F4270 Plain Paper Inkjet Fax

1 Answer

Only scans one page at a time


Check feed rollers on document feeder, as they could be slick with paper dust, clen them GENTLY with a cloth rag and some 409 cleaner, let dry and resume

Apr 21, 2009 | Computers & Internet

1 Answer

Doc Feed Problem


I would replace the Pick-up roller, Feed Belt, Sepearation roller, and torx Limiter for starters IF you cannot replace them, Clean them with warm water and soap, let them dry, and try the doc feeder, Most Multi feed problems are Torx limiter or clutch problems.

Apr 11, 2009 | Office Equipment & Supplies

1 Answer

The document feeder keeps trying to feed


You have a bad Document transfer sensor. Sensor is located under the doc. transfer roller.

Nov 15, 2006 | Sharp FO 6600 Plain Paper Laser Fax

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