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How can i fix my external harddrive without losing the information i saved on it?

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  • Mark Steele
    Mark Steele Mar 01, 2012

    Try put it in a zip lock bag and place it in the freezer overnight. Then plug it in before it warms back up. IF it works copy as much data as you can to another HD. If it stops working put it back in the freezer. This will also (some times) work on a laptop.

  • joecoolvette
    joecoolvette Aug 27, 2012

    Remove the harddrive out of the external harddrive's case, and install the harddrive into an economical external enclosure. Then plug the USB cable of the external enclosure into any available USB port, on a working computer. Inside the case of the external harddrive is a small circuit board also. The USB cable attaches to it. It is this small circuit board that usually goes bad. The external enclosure is just another case, with a small circuit board. Post the manufacturer and model number of the external harddrive in a Comment. Regards, joecoolvette

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Click start control panel administrative tools computer management ,disk management right click on your drive select properties click tools click check now click start two boxes

automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now,start should schedule this task when restart

I have found best results ticking in one box then returning after its finished and ticking the other
seems like less waiting time

do not do anything while the chkdsk utility is in progress any input may damage your computers operating system and hard drive

hope this helps you

Posted on Feb 15, 2012

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You haven't completely described your external hard drive's problem. What was happening just before it needed to be "fixed" and what did the drive do just before that?

Some of the solutions already posted may work for you but if you heard a lot of clicking or smelled something burning or a screeching sound, those solutions will not help. There are some recovery services out there and maybe close to where you live, but they can be expensive. It would depend on what kind of information is on it and what you think it is worth.

Will the drive power up? Can you hear or feel the drive spinning? Can you hear the heads loading or hear it trying to access the platters? Does it heat up quickly? Does it make any sounds you haven't heard it make before? Lot's of questions, huh?

I'm not trying to scare you, but without more information from you it is not practical to offer a solution,

Posted on Oct 22, 2013

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SOURCE: I have the IOMEGA 1.5TB Harddrive, and i have

Try using some free data recovery programs such as Pandora Recovery. You should also check with another computer to make sure that itis actually faulty. If it is really important, you can go to a local computer repair shop and they might be able to help.

Posted on Mar 08, 2010

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1 Answer

Reset the BIOS due to drive error message


No, I do not concur.........

BIOS has sent a message that your harddrive is about to go south for the winter, and isn't taking you along.
In otherwords the harddrive is about to fail, and you are about to lose all your personal important information.

The message is for you to get as much of your personal stuff off of the computer. Copy to disk/s, flashdrives, or external harddrive.

Get ready to replace the Harddrive.

No? I have it all wrong? You already replaced the harddrive, and the message still comes up?
Post back in a Comment.

Regards,
joecoolvette

Apr 23, 2013 | HEWLETT-PACKARD Hewlett Packard Pavilion...

1 Answer

Have recently had to add windows 7 to my PC (losing everything) but have laptop using XP. When I plug buffalo ministation into PC it wants to format but I'll lose everything on harddrive won't


click start control panel administrate tools computer management disk management right click on your drive select properties click tools you should see click check now click start two boxes

automatically fix files and scan for and attempt recovery of bad sectors place then a tick in one box then select check now start then after its finished return and tick the other box you should not

do anything while the chkdsk utility is in progress any input may damage this drive
i have found the best results ticking in one box the returning after it has finished then ticking the other box

it might take some time depending on the size of your disk but be patient

hope it helps

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1 Answer

How to reset Hdd1/ssd1 forgotten password?


A) To resolve the initial BIOS lockout, download the most recent BIOS firmware, and flash the system if possible.

[ Note*
1) IF, there is a power outage at your home/business, when flashing the BIOS, your motherboard becomes an expensive paperweight.

It isn't it may happen, it IS do Not lose power, or this will happen. However this goes with number 2 below also,

2) When flashing the BIOS program it will be asked (Should) if you wish to create a backup, before proceeding to the flash.
The answer is Y-E-S.

Should something happen as briefly described above, you will have the original BIOS program backup to go back to ]

B) Then remove your harddrive, install it into an economical 2.5 SATA external enclosure, and pull your personal info off by attaching the external enclosure's USB cable, to a working computer.

Then reinstall the harddrive, and use the Recovery Disk to Repair.
(Non-Destructive Installation)

You May be forced however, to perform a Full Installation instead.
(Destructive Installation)
You will have your personal information because you saved it. You will however, have to reinstall programs/applications.

For additional questions please post in a Comment.

Regards,
joecoolvette

[ Harddrives come in two different sizes, and technologies, at present.

A harddrive is measured across it's Width.
A laptop harddrive is 2-1/2 inches across.
A desktop harddrive is 3-1/2 inches across.

The two technologies being used at present for harddrives, is IDE (PATA), and SATA.

The Satellite L455D series uses a 2.5 inch SATA harddrive,

http://www.sparepartswarehouse.com/Toshiba,Laptop,Part,P000506260.aspx

{ Not stating the original harddrive was an Hitachi. Showing that the harddrive uses the SATA technology. It is already known that the size is 2.5
It is a laptop harddrive }

This is information on IDE (PATA) technology,

http://en.wikipedia.org/wiki/Parallel_ATA#IDE_and_ATA-1

This is information on SATA technology,

http://en.wikipedia.org/wiki/Serial_ATA

This is but one example of a 2.5 SATA external enclosure,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3195233&CatId=2783

Use Anti-Static Precautions when working on your laptop.
Be Sure ALL power is removed. AC adapter (Charger) and Battery.

Dec 01, 2011 | Toshiba Satellite L455D-S5976 Notebook

3 Answers

My unit is not powering on. I plugged in an 18v power supply into the unit and it was on for a few seconds and then shut off. Did I burn out the unit?


thirdjonesbo,
This solution will be rather lengthy. I apologize for the length of it in advance, but feel it is necessary to explain my possible solution.
Please bear with me.
joecoolvette

Inside the external harddrive case is a SATA harddrive.
The SATA harddrive plugs into a small circuit board, via an interface connector, OR small cables.

[Interface Connector.
On the back of a SATA harddrive are metal pins that stick out. The ones to be concerned with are the 15 pins for Power, and the 7 pins for Data. The 15 pins for Power are grouped together, as well as the 7 pins for Data. An Interface is simply a connector that has socket holes in it, that the pins stick into.

If you have never seen a harddrive, much less a SATA harddrive, the above statement will be as clear as mud.
Let me show you the pins on the back of a SATA harddrive, to help clarify this,

http://www.interfacebus.com/SATA_Pinout.html

Under the heading - Serial ATA Signal Assignments, view the illustration.

On the right you will see the Power Cable, headed towards the Power Connector. If you could enlarge this illustration you would see there are 15 pins.

On the left you will see the Signal Cable, headed towards the Signal Connector. Again, if you could enlarge this illustration you would see there are 7 pins. Signal is also Data.

(Data = Information. Information is processed back, and forth to the harddrive through this cable)

An Interface connector is rectangular in shape, and has socket holes to fit these pins.

Or, as stated above, it may have two small cables as shown in the illustration, and they plug into the Power, and Signal (Data) pins.

Either an Interface connector, or two small cables lead up to a small circuit board.

IT MAY BE that you are fortunate, and the circuit board bore the brunt of the overload of voltage, and did not get to the SATA harddrive inside.

My suggestion would be what I would do myself. This suggestion may not be what you would do.

I would open the external harddrive case, and look for obvious signs of electronics failure on the circuit board, and on the harddrive itself.
The harddrive also has a circuit board. It's on the bottom of the harddrive.

If you see obvious signs of damage such as,
1.Black marks on any of the various electronic components, or 2.Electronic components that have melted, swelled up, or look burned,
on the circuit board of the SATA harddrive, then you may want to stop here.

The 'cure' may be more costly, than the information you have saved on this external harddrive.

But,
IF, the circuit board of the SATA harddrive looked good to me, I would risk a small amount of money, to see if I could get the harddrive to work again.
Again, just my personal preference, and not direct advise that this is what you should do.

I would buy an External Enclosure, and install the SATA harddrive in it. The External Enclosure also has a circuit board inside, and uses a USB cable to connect to the computer, just like the External harddrive that you have now.

Average cost for a decent external enclosure for a SATA harddrive is around $30 USD.

Here is an example, (Not an advertisement for the external enclosure manufacturer, or said website),

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=2145406&CatId=2780

The external enclosures come with info about how to open the enclosure, and install the SATA harddrive.

Should you have gotten this far, thank you for your time.
Regards,
joecoolvette

Nov 21, 2009 | Western Digital My Book Essential 1TB...

1 Answer

I have left my hard drive off for 12 hours as adviced, but on turning it on again the problem is still the same. The drive is trying to boot up over and over again.


My solution will be multipart, and lengthy. So if you're a coffee drinker, I suggest you make yourself a fresh pot

Reasoning? I'm going to explain a little bit about the hardware makeup of an external harddrive, and multiple solutions that in the hopes of one of them, may cure your problem.
I'm trying to arm you with as much information as I can, so you can use deductive reasoning, and take the best approach for You.

General symptoms that affect an external harddrive,

1.Bad USB cable. Although it is unlikely, USB cables can go bad.

2.Power supply.
To solve this problem, you need another power supply just like the one you have, for a test. ( Not exactly laying around. I have a work around for that, which I will detail later)

3.Controller failed.
Inside that external enclosure, (The metal, or plastic box of the external harddrive), is an ordinary harddrive such as used in a desktop, or laptop computer.

Yours has a Desktop size harddrive in it. (They measure 3 and a half inches across in width. 3.5"
Laptop HD's measure 2.5")

Harddrives are IDE, or SATA. All harddrives have been going to SATA for quite some time.
Yours is a SATA harddrive.

Inside the external case is an Interface, connected on a Controller Board.

Harddrives use metal round pins that are built on the harddrive itself. These in turn plug into an Interface, or also can be referred to as a Socket.

With an external harddrive, the harddrive itself may plug right into the Interface, (Socket. The metal pins of the harddrive plug into the Interface socket holes), or the Interface plugs onto the harddrive, and cables lead from it to a small PCB in the external harddrive enclosure. (Case)

The metal pins transfer data (Information) back and forth. (Signal pins)
Power for the harddrive is also transmuted through these pins.
Just like plugging in a lamp to a receptacle.

The Controller Board is a PCB. Printed Circuit Board.
This is connected to the bottom of the harddrive. It controls the mechanism inside the harddrive.

This is a link to Howstuffworks>Computer Channel>
Computer Hardware>Hard Drives and Disks>How Harddrives Work,

http://computer.howstuffworks.com/hard-disk.htm

When you arrive at Page 5 you'll see the Controller Board. (Their term is Electronics Board)
The Controller Board can be safely removed from the harddrive, and not ruin the harddrive.

You cannot open a harddrive case itself, where the Platters and Arms reside, Unless you have the proper environment.
('Clean Room'. A 99.9% dust free room that would make NASA jealous! This type of room is where a typical harddrive is assembled)

If you use an ESD wrist s-trap and connect it to a good ground source, plus work on a table, you can safely remove, and replace the Controller Board. (No magnetism Anywhere near! NO speakers!)
An average ESD (Electro Static Discharge) wrist s-trap is about $6.

This link shows the connector pins I have been referring to,

http://en.wikipedia.org/wiki/File:Hdd.jpg

(You can click on the photo to enlarge it)

At the bottom of the photo is the back of the harddrive. All the way to the right are 4 pins. These are not recommended to be used on a SATA harddrive, but are for power to the drive.

All the way to the left, is a connection which has 15 pins for the Power connector, and to the right of it are 7 pins for the Data connector.
(It's in the upside down U shaped opening. There is a rectangular wide opening all the way to the left, then a narrow rectangular opening, then the upside down U shaped opening)

4.Harddrive failure. The mechanism inside the harddrive itself has failed. These are mechanical components, as you can see in the Howstuffworks link. Average lifespan for a harddrive is 5 years. Depends on how much it's used.

Solutions:

A.If the harddrive is still under warranty, you can see if the manufacturer will replace it. HOWEVER, they do not guarantee anything that is stored on it. You will get another harddrive minus your information.

B.You can take it to a Data Recovery Specialist. Average price is $50 per hour on up. Average time is minimum 1 hour, and usually takes 3.
I could be mistaken, do research for your area.

C.
1.You could start with using another USB cable, and see if this is the problem.

No?
2.Then it's on to the power supply. This solution cures 2 possible problems. I didn't mention, that sometimes the small PCB board in the external case also goes bad. Most of the time, according to hits on the internet, this is a major problem with a LaCie external hardrive.

The small Printed Circuit Board inside their external harddrive case, (Enclosure), goes bad.

Solution is to buy an external enclosure for a 3.5" SATA harddrive. Take the harddrive out of the LaCie external enclosure, and install it in this one.

Check computer hardware websites on the internet. (Examples of two are Tigerdirect, and Newegg) Look for Harddrive Enclosure. Then 3.5, then SATA.
Average price for a decent one is $20.

3.If this doesn't cure it it may be the Printed Circuit Board on the bottom of the harddrive. If your data warrants saving, then you may want to buy the SAME style of harddrive, borrow it's PCB, and get your information off of your old harddrive. More cost I grant you, but cheaper than a Recovery Specialist. You aren't buying another LaCie external harddrive, you are buying just the saqme SATA harddrive used inside.

Past this, the harddrive mechanism itself has quit. Only a very competent, reliable, Recovery Specialist can recover your data, if possible.

Nov 01, 2009 | LaCie Hard Disk 1TB Desktop with Hi-Speed...

1 Answer

Ps3 is saying hard drive disk error when i turn it on how do i fix


first save anything important to an external harddrive then just format your harddrive and it should get any bugs out of your harddrive and pray to god that it works

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2 Answers

My computer can't detect my external harddrive..


connect the drive, go to disk management and check if the drive is there. change the disk letter.

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1 Answer

I WANT TO FIND AWAY TO REBOOT MY PC WITHOUT LOSING MY FILES AND MY PICTURES


I am assuming you want to re install or upgrade your operating system without losing your files. If this is the case the solution is simple. Purchase an external USB Harddrive Large enough to hold all your files. Plug it in and save all your files to it. After you re-install or upgrade your operating system simply copy your files back. You can purchase 500GigaByte external harddrives for under a hundred dollars these days at best buy or circuit city and even cheaper online. As an added bonus you will have a full back up of all your files in case of future catastrophic harddrive failure.

I hope you found this useful. If you did please don't forget to rate me FixYa.

Thank You,
George

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1 Answer

1 red light on 360


Make sure that all of the pins for the harddrive are lined up properly, and make sure that they aren't bent at all. If that doesn't work, it may just be a faulty drive, in which case you will probably have to replace it(the hard drive).

Mar 15, 2008 | Microsoft Xbox 360 Console

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