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Dyson DC07 vacuum cleaer suction loss

I have a Dyson CC 07 that has lost it's suction. I have cleaned the brush, cleared the pipes, washed and dried the filter and disassembled the cyclone housing and tapped and cleaned away as much dust as possible.
The suction is still poor. Can you help please?

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5 Suggested Answers

  • 2 Answers

SOURCE: Dyson Dc07

I had the same issue and solved it easily.My experience is the same as the March 6th response/ When you push your foot onto the base and then recline the handle, use your toe to gently push the very front of the base down closer to the carpet. This creates a much stronger seal and suction and picks up every bit of dirt easily. If i do not do this extra step the suction is much much less. I tried an experiment with sand that I poured onto my carpet. Initially, I went over the sand 4 times and the dyson 07 would only pick up 50 percent of the sand. I then poured more sand onto the carpet, and this time pushed the front lip down so it was contacting the carpet. This time only two passes were needed to completely **** up all the sand. Not sure why this is not in the manual but it really works. Good Luck!

Posted on Jun 29, 2008

  • 1 Answer

SOURCE: rotating brush will not turn on my Dyson DC07

Yes I had the same problem on my animal Dysom. There is a button on the top of the dysom that turns the cacuum on. Right beside that button is another one that turns on and off the brush!!! Good luck!!! I accidently one day bumped that button and couldn't get my brush to work but after troubleshooting it, that was my solution.

Posted on Jan 24, 2009

  • 4 Answers

SOURCE: How do I dmantle the Cyclone?

You don't! It is not meant to be dismantled. Just pour water inside it. Then let it dry out thoroughly, say, 3 to 4 days, including the filter.

Posted on May 30, 2009

  • 5 Answers

SOURCE: dyson dc07 yellow/blue no suction at base

Sounds like you've **** up something which is obstructing the suction from the brush bar. There's a little section of curved grey pipe near the base which carries the dirt from the head up the vertical pipe at the back. This section can be removed, check there is nothing jammed in there, paper etc.

Posted on Aug 12, 2009

VacuumRepair
  • 438 Answers

SOURCE: dyson dc07 animal\ no suction

Hello,

There could be a few things that would cause your Dyson to have no suction. I will give you detailed step by step instructions along with pictures on how you can diagnose this.

Possible Problem #1. The first problem is extremely common. In fact, we probably see between 2-3 of these problems every week. It mostly happens after people take the bottom plate off the vacuum in order to clean the roller brush. What happens is when they reinstall the bottom plate, they put it on on incorrectly. It's actually very easy to do. When the bottom plate (soleplate) is installed wrong, there will be a gap between the bottom plate, and the agitator housing, or the purple tray the roller brush sits in. This will cause the soleplate to be a few inches higher off the ground then it should be, preventing the brushes from even hitting the carpet. This makes it seem to the user that vacuum has lost suction power because without the brushes hitting the carpet, the machine will not pick up very well on floors, but when they use the attachment hose there's plenty of suction power.

Here's a picture of the WRONG way to install the bottom plate. Notice the gap in between the two housings:


9739790.jpg
Here's another picture, that is the RIGHT way to install the soleplate:


8b953d0.jpg
I would say probably 6 times out of 10 this is the problem with the customers machine. If you checked the soleplate and it is installed correctly, move on to the second possible problem.

Possible Problem # 2. Turn the vacuum cleaner upside down so the brush roller is facing upwards. I found the easiest way to work on it is to put it on a counter top or work bench. On the left hand side behind the roller brush you should see a flexible transparent hose that goes from the motor to the agitator housing. This hose actually has a lot of strain on it when the vacuum cleaner is in the reclined position. When the first few series of Dyson DC07 models came out, they didn't make this hose long enough, so when the vacuum was in the reclined position, it would put too much stress on the hose, and cause the hose to actually crack, usually right where the end of the hose that goes into the agitator housing. Examine your hose and see if you have any visible cracks in this hose. If you need to you may just remove the entire hose assembly by pulling on it. It will easily come right out of the machine so you can inspect it better. Here's a picture of where the hose usually cracks:


54cb5e5.jpg
This would also explain why the vacuum works fine when using the attachments, but not on the floors. The attachment hose uses a different suction channel, and when the machine is in the upright position, no suction goes through this hose. If you do find a crack in this hose, the this hose needs to be replaced. Here's a direct link to that hose on our GoVacuum website.
Dyson DC-07 & DC-14 Upright Replacement Internal Hose Part # 904219

Possible Problem #3. I would suspect that this may not be the problem, but if neither of the solutions above worked, then try this one. Dyson's in general are prone to clogging. There are a few clog ports throughout the vacuum cleaner that were added there due to Dyson prototypes becoming clogged at these points. Here are pictures of how and where to check for these clogs. Simply remove the suction port covers at both of these locations:


8b33cd4.jpg

be63721.jpg

Possible Problem #4. If none of the above solutions worked for you, try this last one. The Dyson DC07 models use a clutch mechanism that stops the roller brush from spinning when changed from carpet mode to bare floor mode. This clutch mechanism is a notorious problem with all Dyson models, in fact they were such a problem that Dyson had to redesign the DC07 model to a non-clutch system. Even if yours is one of the newer ones that don't use a clutch, yours still has a belt inside. You can tell if your model uses a clutch or not by the shape of the roller brush. If your brush is a perfect cylinder shape, yours does NOT have a clutch. To check and see if the clutch or the belt have gone bad, first release the handle on the vacuum as if you were vacuuming carpets. Make sure the machine is set to carpet mode. Now while the handle has been released, turn the machine upside down and see if the brushes are spinning. If the brushes are spinning then turn the vacuum right side up and put the brushes on the floor. Can you still hear the brushes spinning when they are hitting the carpet? If yes, then this is not the problem. If the brushes however are NOT spinning, this indicates either your brush roll, clutch, or belt have gone bad.

If these solutions still didn't fix your problem, I'd be happy to try and help you further. Just use the Clarification Request, or comment section here on the Fixya repair page.

If this repair was helpful to you, please be sure to rate this repair as helpful by clicking the thumbs up icons in the top right hand corner of the repair. Thanks so much!

Chris J.
GoVacuum

Posted on Apr 04, 2010

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1 Answer

Dc4 has low suction


HI, it's Jim from Crucial Vacuum!

Low suction from your Dyson DC07 can be directly related to basic vacuum upkeep and maintenance. Here's some simple things you can do for your vacuum to help ensure optimal performance and to keep your vacuum running for a long time with great suction.

After every use, make sure to empty your Dyson's dust cup. Allowing for fine dust and debris to rest in your unit's dust cup for a long period may cause your unit to become clogged.

Wash and clean your unit's filter screen weekly. To do so, empty your filter screen outdoors to take off any excess debris and then clean under running water until the water comes out clean. Allow the filter screen to fully dry before inserting it back into the unit. This may take up to several hours. Be sure to allow it to FULLY dry.

Foam and cloth filters should also be washed and dried weekly, by following the same steps from cleaning the filter screen. Do not use any soap, dishwasher, dryer or washing machine to do so. Allow your filters to air dry for 24 hours before re-installing them in your Dyson.

Last, make sure to clear your brush roll of any hair strands or debris monthly and to replace at least every year. When examining your brush roll take note of the condition of the bristles. Are they loose? If so this would be a good time to change your brush roll.

While checking the brush roll you might as well examine your Dyson's belt. With use the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. So if your belt feels loose as well replace that.

All of the previous general maintenance tips will help improve your vacuums suction and overall performance.

You can purchase your replacement parts for your Dyson DC07 direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/catalogsearch/result/?q=DC07&order=relevance&dir=desc&limit=all

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jim Thompson
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

Dec 29, 2014 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Suction, after cleaning every part/filter, is virtually non-existant, other than the motor (which works very well) when reassembled various times, I get a big 0 for performance. PO'd in Tx. DC-07 seemes...


Hi,

Did you dry the filter for 12 hours before reinstalling and giving a go? Most suction problems are from a blockage of some kind. The Dyson website seems to think it's the filter.
Here is a website which has instructions on washing the filter: http://www.dyson.com/support/help.asp?article=1464&product=DC07-SY-HEPA_US

Hope this works for you. If it does, I'd appreciate your vote. Thanks,

Handie Andie

Apr 04, 2011 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Dyson Animal handheld brush not turning


Hi its Darran at Dyson.

We would recommend checking it for a blockage and a removing any hair or fibres from the brush bar.

As the brush bar relies on the suction power of your machine, it would be worth cleaning the filter and checking for blockages as this may cause a loss of suction will in turn stop the brush bar in the Mini Turbine head turning.

If you are still experiencing difficulties, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Liaison

Apr 10, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Suction perfect when in upright position, but when tilted to actually clean there is total loss of suction - cannot see blockage anywhere. Thanks for your help.


If you are confident there are no blockages, look underneath, where the brush is, and you will see a short length of reinforced clear plastic hose. This often develops a split which results in loss of suction. You can pull the hose off at the motor end and then unscrew it from the brush end to examine it thoroughly. If you find a split, it's best not to try and tape it up (except as a very temporary measure) - a new one is not expensive.

Feb 26, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Dyson upright vacuum cleaner makes horrendous noise


It might be a simple as changing the clutch belt and the drive belt and cleaning out the brush roll. You can get replacement belts here:

Dyson DC07 Belts

Dec 08, 2009 | Dyson DC07 All Floors Bagless Upright...

1 Answer

Suction isn't as good as it shoule be


I can help you there! Take off the whole filter unit (button near the handle) - take off the clear plastic dust bin. Wash the whole unit in water - I add a bit of washing up liquid and then keep rinsing (hose pipe outside is good) until water runs clear. Rest the right way up and leave it until completely dry. I presume you have cleaned the foam and gauze filter on the side of the machine? Finally, if you have a HEPA, then change that filter. Check the hose from the brush bar (about 3 inches long underneath the machine) isn't clogged and that should sort it.

Aug 02, 2009 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Dyson suction loss


make sure the filters in the bottom are clean, then remove the canister and you will need to clean it thouroughly, pay close attention to the upper section inside where the "cones" come togetheri have read that they are prone to clog up here and lose suction, google dyson suction loss or how to clean a dyson ect...pay attention to getting the rod that releases the bottom to dump back in the correct place or it will not work right. a few write ups tell about this!

Jan 31, 2009 | Dyson DC07 Bagless Upright Cyclonic Vacuum

5 Answers

Dyson Animal-suction loss


Had the same problem twice and washed the filter to no avail. Called Dyson to troubleshoot, and in one minute they had me removing the purple plastic noodle shaped piece towards the bottom on the side (the next time it was the silver noodle on the opposite side). Inside was a bent pen and tons of debris wrapped around it that slowed the suction. Poked the debris out, and it worked perfectly.

Aug 30, 2008 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Dyson DC07 loss of suction


Hi.

Check brush roller is spinning when vacuuming.
Check short clear hose under machine for rips & blockages.


http://dysonmanuals.llc.nu/

Chris..

Jan 05, 2008 | Dyson DC07 Bagless Upright Cyclonic Vacuum

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