Question about Dell Dimension 4600 PC Desktop

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Dell 4600 usb ports not working

Hi, my 3 yr old dell 4600,s usb ports have all stopped working, i have a wireless keynoard and mouse, and i replaced these thinking it was those at first, but by plugging in a memory stick that flashes when being read, i now know that none of the usb ports are any good. i have tried a powered hub, but still no joy
any ideas
thanks
chris

Posted by on

  • polski1681 Oct 25, 2008

    hi buddy

    thanks for trying, but because the ports dont work i cant utilise the mouse at all, should i try a non usb connected one ?

    thanks


  • polski1681 Oct 26, 2008

    i have connected a non wireless keyboard, thats ok, but i now need to connect a hard wired non usb mouse.when i connect the powered hub, it now brings a baloon saying that an un recognised connection has been made. i tried start>control pannel, but theres no device manager ? any ideas much appreciated.

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Do one thing disconnect all the devices connected to the usb and if possible use a ps2 mouse to do the step i am going to tell you or if u can use the keyboard that would be fine ...
go to device manager and uninstall all that is under universal serial bus ... remove everything that says root hub and than restart the system

Posted on Oct 31, 2008

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Have you gone to Start>Control Panel>Device Manager to see if there are any yellow exclamation marks in front of the usb devices?

Posted on Oct 25, 2008

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