Question about HP Office Equipment & Supplies
How are you doing?
The issue which you have posted will generally occur if there is a WinTools Easy Installer program on your computer or even it occurs due to corrupted registry.
I can provide you the complete solution but for your clear understanding of the solution and to have a clear view of the solution so that you can easily perform the troubleshooting let me provide you with the weblink which ahs clear instructions:
Before using above weblink make sure you perform the steps below :
Step 1: Insert the HP printer software CD in the CD drive and folllow the steps:
If operating system is XP, Start>>run>> type" X:/util/ccc/uninstall_L3.exe and click OK. (where X is the Cd drive ) and follow the onscreen instructions.
If the operating system is Vista: open run window and type: " X:/util/ccc/uninstall_L3.exe" and click OK. (where X is the Cd drive ) and follow the onscreen instructions.
Here are the multiple steps to open run window in vista:
1. Press Windows Key + R to open the Run command window.
1. Open the Start Menu.
2. Click All Programs.
3. Click Accessories.
4. Run shortcut is located here by default.
Step 2: restart the computer and follow the steps given in the weblink above:
Step 3: once everything is completed download nad install the software by clicking on the weblink below:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&product=3655574 (For XP)
and use this link for Vista: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-57266-3&lc=en&dlc=en&cc=us&os=2093&product=3655574
Do not use the CD.
I am sure the issue will be resolved.
Best of luck.
Posted on Oct 25, 2008
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Posted on Jan 02, 2017
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