Question about Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

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Hose i have recently purchased a new red dyson dc7 and the extension hose is so stiff to pull out that the machine catched me up and bangs into me not good for on the stairs!

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  • Anonymous Mar 18, 2014

    the bottom of the hose just pulls away when i hoover the stairs. the clip seems in good order any answers please

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  • 107 Answers

Um, not really a problem just a new hose!

Posted on Dec 08, 2008

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1 Answer

DC14 arm extension will not lock in place.


I WOULD CALL DYSON TO BRING IT IN THEY CHECK IT FOR FREE FOR YOU, AND WARRANTY IS USALLY 5 YEARS FROM PURCHASE.


https://www.dyson.com/support/warrantyterms.aspx


http://www.dyson.com/support/servicecenters.aspx

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How do I open Dyson DC7 to clean filter


The only filter you can clean is in the compartment beside the dust bin, push in on the release catch to pull out the filter holder. This filter should be replaced occasionally. There is an exhaust filter under the cover the dust bin sits on. This filter should also be replaced occasionally.

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Cant take wand of hose on dyson 24


Hi Pat, it's Jack at Dyson.

This sounds very unusual as the wand should release easily from the hose cuff - just press the red catch on the hose cuff to disengage it: http://www.dyson.co.uk/support/dc24/dc24-multi-floor/maintaining-your-dyson-machine/how-to-use-accessories/the-combination-tool/how-to-use-the-combination-tool-step-2

If you're unable to remove the wand at all, please give the Dyson customer Helpline a call so our experts can provide further assistance. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

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1 Answer

Hose in DYSON too tight and hard to pull out


The problem is not a twisted hose. The hose itself is way too stiff. It pulls the vacuum around instead of expanding to reach. I hate this hose and it's too bad, because the vacuum works well, but trying to use the hose attachment it futile because it just doesn't stretch out unless the vacuum is pinned up against something to keep it from rolling and tipping over.

Nov 24, 2012 | Dyson DC25 Vacuum

2 Answers

I have a dyson dc 07 how on earth do i connect the flexible hose for cleasning the the stairs to the machine


Hi its Darran at Dyson.

I am not clear from your question as to whether you have purchased a replacement hose and need to know how to fit it or you are asking how you use the hose to vacuum?

If you are trying to fit a new hose, with the old one removed, simply line up the large plastic cuff on the base of the hose (this is the one with the cable tidy) and push it downwards into the slot at the base of the main body until it clicks into place. You can then insert the wand handle back in and store it on the machine.

If you would like to know how to to use the wand/hose, simply press the wand catch on the front of the wand handle just above the main carrying handle and pull it upwards. You can then splide the hose to the bottom of the metal pipe and press the button on the hose cuff to release the wand handle. The tools fit directly onto the hose cuff for vacuuming the car, your stairs or upholstery.

I hope that this information is useful to you.

Kind regards
Darran
Dyson Customer Service

Apr 03, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Suction not working


Hi,

Ok first thing to do is remove & clean the 2 piece premotor filter or purchase new.

Now remove soleplate from bottom of machine to do this rotate the 3 plastic screws to unlock position. Lift sole plate off now remove any blockagers or fluff that may be built up over the brush roller.
Remove hair from brush roll using scissors.

Check short clear hose for blockages & any damage rips or tares if it is damaged purchase new hose.

Now look at belts & rotate brush roller it should turn relatively easy if it is difficult to turn by hand remove the brush roller & pull off the end caps the axle will come out with one of the caps.
Check the roller bearings clean away dust build up replace end caps & axle spin roller holding on to end cap if freely to spin refit back on to machine.

If its stiff to rotate you will need new roller.

Now pull off the 2 inspection ports check them for bits of paper etc especialy the (U) shaped port at bottom rear of machine this can contain pens pencills stones all sorts of items that hinder the suction.

Now check the long flexi hose & metal wand for any obstructions.

If after all this machine is still not working correctly go to this site http://dysonmanuals.llc.nu/

On this site you will find Dyson service manuals covering poor suction, clutch,motor, etc.

Chris...

Sep 25, 2008 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

No suction


Ok first thing to do is remove & clean the 2 piece premotor filter or purchase new.

Now remove soleplate from bottom of machine to do this rotate the 3 plastic screws to unlock position. Lift sole plate off now remove any blockagers or fluff that may be built up over the brush roller.
Remove hair from brush roll using scissors.

Check short clear hose for blockages & any damage rips or tares if it is damaged purchase new hose.

Now look at belts & rotate brush roller it should turn relatively easy if it is difficult to turn by hand remove the brush roller & pull off the end caps the axle will come out with one of the caps.
Check the roller bearings clean away dust build up replace end caps & axle spin roller holding on to end cap if freely to spin refit back on to machine.

If its stiff to rotate you will need new roller.

Now pull off the 2 inspection ports check them for bits of paper etc especialy the (U) shaped port at bottom rear of machine this can contain pens pencills stones all sorts of items that hinder the suction.

Now check the long flexi hose & metal wand for any obstructions.

If after all this machine is still not working correctly go to this site http://dysonmanuals.llc.nu/

On this site you will find Dyson service manuals covering poor suction, clutch,motor, etc.

Chris...

Sep 24, 2008 | Dyson DC07 All Floors Bagless Upright...

1 Answer

Suction loss on dyson animal


Hi.

Keep the axe on hold try this first.


Ok first thing to do is remove & clean the 2 piece premotor filter or purchase new.

Now remove soleplate from bottom of machine to do this rotate the 3 plastic screws to unlock position. Lift sole plate off now remove any blockagers or fluff that may be built up over the brush roller.
Remove hair from brush roll using scissors.

Check short clear hose for blockages & any damage rips or tares if it is damaged purchase new hose.

Now look at belts & rotate brush roller it should turn relatively easy if it is difficult to turn by hand remove the brush roller & pull off the end caps the axle will come out with one of the caps.
Check the roller bearings clean away dust build up replace end caps & axle spin roller holding on to end cap if freely to spin refit back on to machine.

If its stiff to rotate you will need new roller.

Now pull off the 2 inspection ports check them for bits of paper etc especialy the (U) shaped port at bottom rear of machine this can contain pens pencills stones all sorts of items that hinder the suction.

Now check the long flexi hose & metal wand for any obstructions.

If after all this machine is still not working correctly go to this site http://dysonmanuals.llc.nu/

On this site you will find Dyson service manuals covering poor suction, clutch,motor, etc.

Chris...

Sep 21, 2008 | Dyson DC07 Animal Bagless Upright Cyclonic...

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