Question about Xerox Phaser 8550DX Laser Printer

Open Question

Xerox Phaser 8560 hardware failure front panel data path failure 16.4

Posted by Anonymous on

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
  • 81 Answers

SOURCE: Xerox Phaser 8550dt printer

The display panel needs to be replaced. The part number is 802K93650. We sell them for $160 plus shipping. Our number is 574-243-1176 if we can help.

Posted on Jul 23, 2008

Ad
  • 2072 Answers

SOURCE: Xerox Phaser 8550dt printer

That is a known problem with the 8500 phaser family.
Contact Xerox at 1-800-835-6100, They WILL replace it for free. It is a known problem.
I really believe that display is failing. very common problem.
Just tell them the display is blank when you call. But they are faulty. Very faulty.

Posted on Sep 21, 2008

  • 23 Answers

SOURCE: P/N FOR pHASER 8560 DISPLAY PANEL

P/N for Phaser 8560 printer is 802K93650

Posted on Jun 16, 2009

  • 1 Answer

SOURCE: Xerox 8550 hardware failure front panel data path failure 16.4

It sounds like the display panel has gone bad. Possibly the text is garbled or only half shows up??

If you contact Xerox and tell them, I believe they will send you a replacement display panel - even if your printer is no longer under warranty -- IF your printer has never been sent a replacement display.

I've had this happen on several of these printers - I believe they know there is an issue with the display panels, which is why they are sending replacements for free.

I find the easiest way to contact them is to go through the support section at xerox.com and search for that error, then hit contact us at the bottom of the page. It'll ask for your contact information as well as the serial number of your machine.

Posted on Jul 04, 2009

  • 31 Answers

SOURCE: Data path failure 16.4 xerox 8500

Shaun Rigby is right. This is a known problems with this model of phaser. Thanks to Shaun for posting this!!!

Posted on Nov 16, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Error message on xerox 8560 09,038.46:13269


Go to the Xerox.com website and follow the troubleshooting aid to these types of faults.
Good luck.

Feb 26, 2015 | Xerox Phaser 8560/YN Printer

1 Answer

Xerox error code 08,009.43


That is a media path motor fault.
That is the paper path motor and gear assembly on the left side of the machine looking from the front.
Since it happened during a cleaning session, I would suspect that the maintenance kit may just be stuck out of position of the head maintenance clutch may be bad, Here is that part number
033E05190
Head Maintenance Clutch

Jul 02, 2010 | Xerox Phaser 8560DN Printer

1 Answer

I get a print out from start up which says "Hardware Failure: Front Panel Data path failure (16.4). What is that?


Here's a link to the error codes, note the 8550 codes are on the right side. (See POST codes.)
16.4 is a soft error code, i.e. doesn't prevent your printer from starting up, but generates a printed report. "Control panel data path failure, bad data returned." See page 4 for instructions recommended in this case.
You can access a remote dignostic tool from Xerox for your machine here., and here are support center instructions.
Here is the home support page for your model.
There may be firmware updates available for your printer that could help to correct some issues.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Jul 24, 2009 | Xerox Phaser 8550DX Laser Printer

1 Answer

Xerox 8550 hardware failure front panel data path failure 16.4


It sounds like the display panel has gone bad. Possibly the text is garbled or only half shows up??

If you contact Xerox and tell them, I believe they will send you a replacement display panel - even if your printer is no longer under warranty -- IF your printer has never been sent a replacement display.

I've had this happen on several of these printers - I believe they know there is an issue with the display panels, which is why they are sending replacements for free.

I find the easiest way to contact them is to go through the support section at xerox.com and search for that error, then hit contact us at the bottom of the page. It'll ask for your contact information as well as the serial number of your machine.

Jun 09, 2009 | Xerox Phaser 8550DX Laser Printer

1 Answer

P/N FOR pHASER 8560 DISPLAY PANEL


P/N for Phaser 8560 printer is 802K93650

Apr 21, 2009 | Xerox Phaser 8560DN Laser Printer

3 Answers

Data path failure 16.4 xerox 8500


This model of printer has a known fault with the LCD panel.

Contact xerox in your country, who will arrange to have a replacement front panel sent out to you to install - eeven though it is out of warranty and at no charge


Dec 09, 2008 | Xerox Phaser 8500/DN Printer

3 Answers

Xerox Phaser 8550dt printer


That is a known problem with the 8500 phaser family.
Contact Xerox at 1-800-835-6100, They WILL replace it for free. It is a known problem.
I really believe that display is failing. very common problem.
Just tell them the display is blank when you call. But they are faulty. Very faulty.

Sep 21, 2008 | Xerox Phaser 8500/DN Printer

3 Answers

Xerox Phaser 8550dt printer


The display panel needs to be replaced. The part number is 802K93650. We sell them for $160 plus shipping. Our number is 574-243-1176 if we can help.

Jul 23, 2008 | Xerox Phaser 8500/DN Printer

Not finding what you are looking for?
Xerox Phaser  8550DX Laser Printer Logo

Related Topics:

68 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts

Michel

Level 2 Expert

97 Answers

Xeroxrep

Level 1 Expert

33 Answers

Philip Hughes

Level 2 Expert

72 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...