Question about Zoom (5590-00-03) Wireless Router (G66115)

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Laptop connects to router but internet will not work although green light is on

I have set up my router and have the internet working but when i unplug my ethernet cable from my laptop and router the internet will not work, even though i am connected and the green light is on

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  • jamie_hull Oct 25, 2008

    yes all is fine connection wise. its just that i am getting no internet when i connect wirelessly although the green light is on the router but i can use the internet when i have the ethernet cable plugged between the laptop and router

  • jamie_hull Oct 25, 2008

    yes i am actually connected to the network but my internet just keeps saying page cannot be displayed. its hp laptop

  • tayjlt Jan 21, 2009

    I have the same problem. I switched internet services from wireless (tridigital) to DSL (Centurytel). My wireless network was working fine but after I hooked the DSL up to the router I can't get the internet wirelessly any more. I can get the internet with a ethernet cable hook up to the router and I can configer the router wirelessly. Why can't i get on the internet?

  • A Womans Computer Man
    A Womans Computer Man May 11, 2010

    ok..when this router was set up , did you use the admin panel, to set it?

  • Andrew Brown May 11, 2010

    Do you get any message on laptop to show you are connected or otherwise? (what operating system BTW?)

  • A Womans Computer Man
    A Womans Computer Man May 11, 2010

    hmm..and the router and modem have an arrangement that works_ can you plug directly into the modem with computer to ensure that the signal is good from modem?

  • Andrew Brown May 11, 2010

    Do you mean you are trying to connect wirelessly? The green light is on the router or laptop? indicates what... wifi switched on?

  • jason May 11, 2010

    have you tried to reset the router?



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Posted on Mar 01, 2009

  • mehranyawer Mar 01, 2009

    the internet started working after ther i turned off my fire wall... i turned the fire wall on and in the firewall setting page cliked the advanced tab -from the second window selected ICMP tab- and check the box "allow incoming router requestes".. now both the internet and fire wall are working fine... :)


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You need to then make sure that security settings for your router are configured to allow your laptop ip address to access the internet , which if you have security then there will be a code for you to put in the laptop connection settings , wep or what ever security method your using
also mke sure your laptop is configured to obtain ip address automatically

Posted on Oct 26, 2008

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Could be firewall seeing the wireless connection as a new network that hasn't got internet access expressly allowed; Try turning firewall off (temporarily) to see if it makes a difference.

Posted on Oct 25, 2008

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