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Re: ERROR CODE E00002-0102
You have a fuser problem. You didn't specify a machine but if it is the irc/clc3200/3220/2620 you will need to replace the fuser unit. If you have a different model where the fuser thermistors/thermal fuses etc can be replaced then replace according to the manual.
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I'm going to guess that if you watch the display closely, it is alternating between an "H", and a "4". If that is the case, you have an "H4" error code. This is a fuser error and can either be a freak out from the machine, or an indication of something serious. I would recommend resetting the code and seeing if it comes back. To reset the code, turn the machine on and press "#" -> "Interrupt" -> "Clear" -> "Interrupt". Doing this should put you into service mode, where the display will show a blinking double dash (--). Enter 14 and press the green start button, just like you are trying to make 14 copies of something. At this point, the machine should restart itself and hopefully the error code will go away. If the error code does not go away, or recurs on a fairly frequent basis, I would recommend contacting a professional service technician.
When the power switch is turned on. The machine checks how many Zero-cross signals are generated during 500 ms. If the number of Zero-cross signals is more than 66 or less than 45 and the condition is detected more than 10 times this code is shown.
Cause is electrical noise in the supply from the power cord. Solution
Okay, to be of real help you have to reset the error in service mode as the officetech1 said. To do this you need to press the head key (the head with the star inside) then 2+8 together and then the head key again. This will get you into service mode. Then select 'COPIER' then 'FUNCTION' then 'CLEAR' then select 'ERROR' or 'ERR' press 'OK' then switch the machine off and on again. This may get it working for a while or a long time. But if not, you will need a fixing film unit to remedy the problem.