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Someone alter settings on laptop. windows explore cant launch. how do i get into laptop?

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  • kleea Oct 25, 2008

    i had desktop notes pads opening when laptop was turned on. friend said they knew how to stop this. now when i turn laptop on i get safe mode. safe mode with networking, etc options. if i let it open on normal settings, once i put password in instead of opening like it should, it says widows explorer has stoppped working. if i click cancel or close, it keeps saying same thing. if i click on all programmes, control panel etc, nothing happens. cant click anything at all

  • kleea Oct 25, 2008

    says windows has stoppped working, then windows trying to relaunch. then repeats, windows has stop working, trying to relaunch etc etc

  • kleea Oct 25, 2008

    nope

  • kleea Oct 25, 2008

    no. it came with with already on. no disks were with it. can i buy them thou?

  • kleea Oct 25, 2008

    thank you for your help. much appreciated :)

  • A Womans Computer Man
    A Womans Computer Man May 11, 2010

    sure...from www.hp.com they will sell you a recovery or installation cd, based on the serial number of your computer..and thank you for using fixya to rate this solution

  • A Womans Computer Man
    A Womans Computer Man May 11, 2010

    ok..then it is time to reinstall the operating system..do you have that disk?

  • A Womans Computer Man
    A Womans Computer Man May 11, 2010

    ok...seems you need to use a recovery disk..have one of those?

  • A Womans Computer Man
    A Womans Computer Man May 11, 2010

    ahh..ok..choose safe mode and see if that helps..

  • A Womans Computer Man
    A Womans Computer Man May 11, 2010

    hmm...not sure where you are having the issue..can you be more specific please?

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  • 538 Answers

Nice..then thank you for using fixya to rate this solution..


Posted on Oct 25, 2008

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Then access this disc in windows explorer.


Click start all programs accessories open windows explorer my computer you should see your drives C: usually your hard drive D: your cd dvd drive and your usb drive E: or F: click to open it
Windows Explorer is an application that enables you to locate system files, folders and components on your computer. It enables you to make adjustments on components installed or running on your computer. It provides detailed information about your files and folders and enables you to organize them by renaming, copying, or moving them. You can launch Windows Explorer in several simple ways.

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